Railway services are considering abolishing the RAC ticketing system due to discrepancies between payment and seat allocation
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Aaj Tak
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Railway services are considering abolishing the RAC ticketing system due to discrepancies between payment and seat allocation

The RAC (Reservation Against Cancellation) ticketing system on Indian Railways may be changed for passengers traveling on trains. Indian Railways is considering the possibility of abolishing this long-standing service. The main reason is that passengers who purchase RAC tickets pay the full fare but are not provided with a proper sleeping berth.

Under the RAC system, one side lower berth is shared by two passengers, forcing them to share sleeping space. RAC, which stands for Reservation Against Cancellation, is part of the old railway system. According to this system, passengers are allowed to travel on the train, but they are not allocated an entire seat. Nevertheless, they are obliged to pay the same amount as for a confirmed ticket. Questions arise about the feasibility of charging the full price if the passenger does not receive a proper sleeping place.

According to sources, the Ministry of Railways is studying this system. The railway considers it unfair to charge the full fare from a passenger who is not provided with enough sleeping space. With an RAC ticket, two passengers occupy one side lower berth: during the day it is used as a seat, and at night both passengers are forced to sleep on the same surface. In such conditions, it is difficult for passengers to find a comfortable spot. Furthermore, it becomes difficult for the Ticket Examiner (TTE) to arrange an alternative seat if there are no vacant seats on the train.

The issue of charging the full fare to RAC passengers was also raised before a parliamentary committee. The committee questioned the existing railway practice and recommended a review of it. The committee asserts that the rules regarding charging the full fare to passengers who are not allocated separate full berths must be re-examined. That is, the railway should assess how justified it is to charge the full fare to passengers traveling in a shared space. Following this recommendation, discussions about maintaining or changing the long-standing RAC system have intensified.

RAC stands for Reservation Against Cancellation. It is a railway ticket status where the passenger may not be allocated an entire seat but is allowed to travel in a reserved coach. It can be seen as an intermediate state between a confirmed ticket and a waiting list. Passengers with waiting list tickets usually wait for their ticket confirmation to board the reserved coach. Meanwhile, passengers with RAC tickets can travel in their assigned spot. If a passenger's confirmed ticket is cancelled, the vacated seat may go to the RAC passenger. Thus, an RAC ticket can be upgraded to a full seat upon cancellation and availability of a seat. However, this depends solely on the ticket cancellation and seat availability.

The RAC system was introduced when railway reservations were mainly done manually. At that time, it was difficult to quickly find out about cancelled tickets or available seats. Therefore, the railway introduced the RAC system to utilize last-minute cancellations and provide the opportunity to travel to the maximum number of passengers. This system allowed those who could not get a confirmed seat to travel on the train. Later, the railway ticketing system became computerized. This simplified the process of detecting cancelled tickets, vacant seats, and providing full seats to RAC passengers. Despite this, the RAC service continued to operate.

This is not the case currently. The Ministry of Railways is considering abolishing the RAC system, but no final decision has been announced yet. Consequently, passengers with RAC tickets can travel in reserved coaches just as before, according to current rules. If the railway decides to abolish or change this system in the future, it may affect ticket booking rules and seat allocation. For now, passengers need to await an official announcement from the railway.

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Railway services are considering the abolition of the RAC system for train travel
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timesofindia.indiatimes.com

Railway services are considering the abolition of the RAC system for train travel

Railway services are studying the possibility of abolishing the Reservation Against Cancellation (RAC) booking system. Under this system, two passengers are allocated one berth, and they pay the full ticket price despite receiving only half of a sleeping place.

As reported by TOI, this step is being considered against the backdrop of concerns regarding passenger convenience and the need to revise a provision that has been part of the booking system for decades. One official noted the opinion that it may be inappropriate to charge the full fare if the passenger does not receive a full sleeping berth.

The RAC system also causes discomfort when the same berth is allocated to a man and a woman. Ticket inspectors face difficulties in finding an alternative solution in such situations.

The issue of travelers with RAC tickets paying the full price was noted by a parliamentary commission, which questioned the justification of this practice. The commission recommended that railway services review the current scheme to ensure that passengers are not forced to pay the full price without receiving the benefit of a proper berth.

The RAC system was introduced when ticket booking was predominantly manual, and there was no electronic system for dynamically tracking cancellations and available seats. This arrangement allowed two passengers to travel on one berth, with the possibility that one of them would receive a full berth if the other passenger canceled their ticket.

What is 'Not Turned Up' and how can it lead to ticket cancellation
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What is 'Not Turned Up' and how can it lead to ticket cancellation

Your confirmed ticket may be cancelled due to one mistake, and no refund is provided in such cases. If you or your relatives frequently travel by train, it is crucial to know this rule of Indian Railways. This rule is called 'Not Turned Up'. It allows for the cancellation of passenger tickets even after the train has departed.

According to the NT (Not Turned Up) rule, if a passenger does not arrive at their assigned seat or coach on time, the controller (TTE) may consider the seat vacant and assign it to another passenger. This means your ticket can be cancelled, and the seat may be allocated to a passenger with a waiting list or RAC status ticket.

Imagine a situation where you are traveling with other people whose tickets are booked for different seats, and you all sit together. After the train departs, the controller begins checking tickets and discovers that you are absent. In this case, the controller records this information in the Handheld Terminal (HHT) as NT (Not Turned Up), which leads to the cancellation of your ticket.

Currently, railway controllers have HHT devices for checking passenger tickets. These devices contain information about passengers and their seats on the train. When the controller checks the coach, they see who is traveling in which seat. If a passenger's seat is empty and the passenger is absent, their status may be registered in the system after inspection.

If you are traveling, you should first board the coach indicated on your ticket. You must proceed to your assigned seat and receive confirmation from the controller (TTE) regarding your arrival. The controller must be aware that you are traveling. If for any reason you cannot reach your seat, you must contact the controller as soon as possible and inform them of your situation.

Even with a confirmed ticket, the seat may be occupied according to NT railway rules
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Even with a confirmed ticket, the seat may be occupied according to NT railway rules

Even if you have purchased a confirmed ticket for a trip, your seat may be occupied. Imagine you booked a confirmed ticket and were assigned a lower berth in compartment B1 of carriage B1. However, after boarding the train, you start chatting with friends in carriage B12. You assume that since your ticket is confirmed, you can lie down in your seat whenever you want. But when you arrive at your seat at night, another passenger is already sitting there. You wonder how someone could sit in your seat if you have a confirmed ticket?

In reality, there is a rule in the railway related to this, called NT, or Not Turned Up. According to this rule, if a passenger does not arrive at their assigned seat or carriage on time, the controller (TTE) may consider the seat vacant and give it to another passenger. This is especially beneficial for passengers with RAC tickets or those on the waiting list. Therefore, having a confirmed ticket alone is not enough; it is crucial to arrive at your assigned seat on time.

NT stands for Not Turned Up, meaning the passenger did not show up at their assigned seat for the journey. Suppose you booked a ticket from Delhi to Patna and received seat number 25 in carriage B1. After the train departs, the TTE checks the passengers' tickets and sees that your seat is empty. In this situation, the TTE tries to find out if the passenger has boarded the train. If the passenger is not found at their seat and is not located during the journey, they may be registered as NT (Not Turned Up). Subsequently, according to railway rules, this vacant seat may be given to another eligible passenger.

How is information entered into the HHT TTE system?

Currently, the railway TTE has an HHT (Hand Held Terminal) device for checking passengers' tickets. This is a kind of digital apparatus containing information about the train's passengers and their seats. When the TTE checks tickets in a carriage, they see which passenger is in which seat. If a passenger's seat is empty and the passenger is absent, their status can be entered into the system after verification. This allows the TTE to know which seats are available and to which passenger they can be allocated.

Suppose a passenger on the train has an RAC category ticket. This means they are allowed to travel, but a full seat has not yet been allocated to them. Now, if the seat of a passenger with a confirmed ticket turns out to be empty and is assigned the NT status, then according to railway rules, the TTE may give this vacant seat to an RAC passenger. Thus, the RAC passenger can get a full seat. At the same time, if the passenger with a confirmed ticket arrives at their seat later, it may cause problems for them. Nevertheless, seat allocation is based on established railway rules and TTE verification. Simply being absent for a short time does not grant the right to give the seat to someone else in every case.

If you have booked a confirmed ticket for a train, pay attention to the following points. First, board the carriage indicated on your ticket. Second, arrive at your seat in the train on time. Do not think that you can move to your seat later while sitting in another carriage with friends or relatives after boarding. Third, inform the TTE if you cannot reach your seat for any reason, and do so as soon as possible. Fourth, keep your ticket and identification with you during the journey to present them if necessary.

Remember: a confirmed ticket gives you the right to travel in the assigned seat, but if you do not come to your seat after boarding the train, problems may arise. Therefore, make sure to monitor your carriage and seat during the journey.

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