Microsoft has not fully restored services even after 30 hours; losses amounting to crores are occurring

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Microsoft services suddenly stopped working, and after 13 hours, they have still not resumed operation. Due to this outage, users worldwide cannot use products such as Microsoft 365, Outlook, and Teams.

This global failure affected the businesses of companies around the world. According to CoinPedia data, every hour of Microsoft downtime leads to losses of approximately 100 thousand US dollars, which is equivalent to about 94 lakh rupees. However, no company has officially disclosed the exact amount of losses incurred so far.

According to available reports, the Microsoft outage affected about 4 million enterprises globally. Since Outlook and Teams are used for meetings and important communication, their unavailability led to operational halts in many companies.

The DownDetector website, which tracks global outages, reported that on Thursday, the Microsoft outage affected 74 countries, depriving millions of people of access to email and other services. The company stated that the services would soon return to normal.

The Microsoft outage also created problems for the Australian regulatory agency and the Federal Police. These bodies cannot conduct internal communication. Berges, CEO of the Australian Security Intelligence Organisation (ASIO), and Chris Barrett, Commissioner of the Australian Federal Police, confirmed at a press conference that their organizations' services were affected by this shutdown.

Microsoft services continue to experience problems, and the company has not yet been able to fully restore functionality. Despite the changes made to fix the outage, they did not yield the expected results, forcing users to await further resolution.

This outage affected several key services, including Outlook, Microsoft Teams, and the artificial intelligence tool Copilot. The issues began on November 12th and impacted numerous countries worldwide.

Users faced difficulties opening mailboxes in Outlook, as well as sending and receiving emails. Furthermore, many users were unable to use Microsoft Teams and Copilot.

In its latest update, Microsoft reported that the service changes implemented to correct the issue are not working as planned. The company stated that it is currently studying alternative methods to overcome this problem and is also working to improve service performance to reduce user discomfort.

According to the company, the cause of the outage was the sudden shutdown of some servers. This led to an overload of the remaining functioning servers, causing connection problems for many users. Microsoft emphasized that this situation was not caused by a sharp increase in traffic from users.

According to Downdetector, which tracks outages, around 130,000 users globally reported complaints during the peak of the problems. The main difficulties related to opening incoming messages in Outlook, as well as sending and receiving email.

The consequences of the outage were not limited to regular users; some government agencies also encountered email-related problems. Additionally, the airline IndiGo from India issued a corresponding service notification.

The company clarified that the global Microsoft service outage affected email support. However, other support services available via the website and mobile application remained active. Microsoft continues to work on troubleshooting, but has not yet provided exact timelines for the full restoration of all services.