Due to the celebration of Diwali, a large number of people are traveling home with their families, but passengers at Zero Point Greater Noida are experiencing serious difficulties.
Long queues of people waiting for buses have gathered at the location. Many passengers have been forced to remain outside for three or four hours without being able to board the required transport. On Friday, a huge crowd gathered at Zero Point, where people were waiting for buses heading to cities such as Agra, Lucknow, Deoria, and Patna from Bihar. Due to the lack of buses, people have to spend a long time on the road, and many families are forced to sit outdoors.
Passengers reported that even after pre-purchasing tickets online, the buses did not arrive at the scheduled time, leading to hours of waiting. Due to the excessive crowd, passengers lacked even seating space, which particularly worsened the situation for families with small children. Many people sat by the roadside waiting for the bus to arrive.
Passengers accused private carriers and travel agencies of unjustified price hikes. They claim that during Diwali, fares are set twice as high as on ordinary days. Some passengers also stated that they are refused boarding if they refuse to pay the increased amount, which heightens their concern.
Residents in Zero Point note that this situation repeats every year during Diwali and other major holidays. They point out that despite the increase in passenger numbers during the festive period, a sufficient number of buses is not allocated. The people's demands are that additional bus services be launched during holidays and that price control be implemented to prevent predatory fare increases.
