Uzbekistan is preparing to update regulations concerning the sale, storage, and transportation of pharmaceuticals. According to the Ministry of Health's draft, it will be permitted to order over-the-counter medications and certain medical devices online, and new requirements will be established for pharmacies and courier services.
Only pharmacy chains and their representatives will be allowed to engage in online trade. Product delivery is permitted either by the pharmacy itself or through the use of marketplaces and aggregators. Temperature-sensitive medications will require specialized transport equipped with refrigeration units or thermal containers; transporting such drugs together with other cargo will be prohibited.
Pharmacies will be obligated to provide consumers with comprehensive information about each drug, including its name, dosage, serial number, expiration date, cost, and instructions. The pharmacist will bear personal responsibility for the correctness of dispensing and the accuracy of the provided data.
The new draft aims to strengthen consumer protection: if packaging damage or an order discrepancy is found, the consumer has the right to refuse the purchase. If there is suspicion of falsification or low quality, the drug will be temporarily removed from sale, and information about it will be forwarded to the Center for Pharmaceutical Product Safety.
A regulation for withdrawing dangerous or substandard medicines from circulation within a period of 24 to 72 hours, depending on the risk level, is being introduced. Information about such incidents will be published via the official website, mass media, and social networks.
Furthermore, norms for the disposal of unusable medicines are being tightened: they must be neutralized and incinerated at high temperatures, while products containing living microorganisms must undergo disinfection.
Discussion of this draft is open to participants until November 19, 2026. It should be noted that the Competition Committee is currently reviewing appeals from pharmacies regarding situations where wholesale suppliers force the purchase of additional, unordered medications.



