The Indian railway network is one of the largest and most complex public infrastructure systems in the world, with thousands of trains, millions of passengers, freight transport, stations, tracks, and field crews operating daily. In such a complex system, even a small delay can cause cascading consequences at various levels.
Sometimes reports from the field are not received in a timely manner, and data may be scattered across different systems, preventing officials from getting up-to-date information about what is happening. Under these conditions, technology ceases to be just a tool for speeding up work, becoming an integral part of effective management and decision-making.
The startup Sarva Suvidhaen, based in Bihar, operates precisely in this area. The company develops solutions for railway transport and other large infrastructure systems using artificial intelligence (AI), Internet of Things (IoT), computer vision, and software.
The company was founded by Atul Anand and Srishti. Despite their different professional backgrounds, they noticed a common problem during quarantine. Working from home in Patna, they realized the need to improve data, automation, and real-time monitoring for certain processes of Indian Railways. This gave rise to the idea of a startup that could apply technology to solve on-ground problems in public infrastructure, rather than being limited to private companies.
Recently, the publication YourStory interviewed Atul Anand, CTO of Sarva Suvidhaen. He elaborated on the company's inception, his entrepreneurial experience in Bihar, the AI and IoT-based solutions developed for railways, as well as the challenges encountered and future plans.
Atul Anand's journey began in a government middle school in Bihar, where he graduated in 2005 through the Bihar Board. He then continued his studies at Patna Science College from 2005 to 2007. After that, he earned a Bachelor's degree in Computer Science and Engineering from NIT Trichy. Subsequently, he worked in software development at companies such as Oracle, BEL, CLS, KPI Partners, IQuanti, and SpotOn.
Srishti began her education at School of Creative Learning. She obtained a secondary school diploma through BSEB. She later earned a BBM from Magadh University and an MBA from Uttarakhand Technical University. She worked at SPVR and Co, Randstad, and Cognizant.
The differences in their experience proved to be a strength for the company: Atul possessed expertise in technology and software development, while Srishti had experience in business, management, and operations. Atul explains that after more than twelve years in the software development sector, he felt that the application of technology should not be limited to the needs of only companies. He added that the country's large public systems also needed this, and Srishti prompted him to think in this direction. They decided to use their technical knowledge to solve problems affecting public services and ordinary citizens.
During quarantine, working from home in Patna, they began closely examining the daily processes of Indian Railways. They concluded that data collection, field reporting, and monitoring in such an extensive network could be made more organized, which is particularly relevant for processes requiring information gathering from various points and subsequent decision-making.
Srishti encouraged Atul to leverage his technical background in this direction. Together, they started exploring ways to integrate machine learning (ML), IoT, and software with public infrastructure tasks. Sarva Suvidhaen focuses on organizations whose operations are distributed across multiple locations. In such systems, manual reporting and limited data visibility slow down the decision-making process.
The company operates on B2B and B2G models, offering the development and implementation of software and IoT solutions, as well as consulting and maintenance. Atul notes that they did not start with extensive market research but based their approach on observing real problems while staying in Patna during quarantine. They believed that technologies like ML and IoT could help understand and solve these issues. He took responsibility for the technology, while Srishti handled the business and operations, thus their roles gradually defined, and Sarva Suvidhaen's work progressed.
The startup has developed a range of solutions for digitizing field operations of Indian Railways. One of these is WagonEye—an AI and computer vision-based platform used to detect potential defects on the chassis and running gear of freight and passenger train wagons. In a large network like the railways, timely identification of issues is critical for both safety and operational efficiency.
Furthermore, there is RailOps—a digital operational platform that allows railway teams to log and monitor field activities. SwachhDNR is a web and mobile platform implemented in the Danapur division, which includes Patna Junction, as well as in the Sealdah and Jhansi divisions. It is used for tracking and evaluating employee performance.
Through these solutions, the company aims to make field data digitally accessible and link it to the decision-making process. Atul emphasizes that their focus goes beyond software development; they strive for technology to work where a real problem exists. Since the conditions in railway field operations are constantly changing, it is crucial that AI models and IoT systems function reliably in real-world settings. Solutions like WagonEye, RailOps, and SwachhDNR were designed with this approach in mind. Their goal is to transform data into actionable information that aids better decision-making at both the field worker and management levels.
Sarva Suvidhaen initially bootstrapped, meaning the founders did not seek external investors, relying on personal savings and income from early projects. Later, they received funding of 10 lakh rupees from Startup Bihar. The company also received incubation support from IIT Patna and STPI, and additionally secured 1 crore rupees in credits from Google Cloud. These resources were directed towards building and scaling the AI and IoT infrastructure.
According to the company, it has received a total of 32 lakh rupees in government aid and attracted 60 lakh rupees in external equity capital from two investors. Experience working with government agencies allowed Sarva Suvidhaen to understand important aspects of business: large government organizations follow established procurement rules, making trust-building and establishing a strong reputation critical when implementing new technologies. Meanwhile, pilot projects and real field conditions are very useful for refining deep technological solutions. This experience helped the company make its solutions more practical and reliable.
The company has demonstrated business growth. In the financial year 2024–25, the company's turnover was approximately 48 lakh rupees, and profit reached about 9 lakh rupees. In the financial year 2025–26, turnover increased to approximately 1.16 crore rupees, and profit amounted to about 20 lakh rupees. The company's revenue model is based on one-time fees for development and integration, as well as monthly or annual subscriptions and maintenance contracts.
Currently, the company plans to expand its presence across all zones of Indian Railways and to bring its solutions into sectors such as logistics, healthcare, and smart cities. On the technological front, the company is preparing to increase investments in edge AI, computer vision, and predictive maintenance.
The IIT Patna incubation center played a vital role in this journey. According to the company, funding, technical support, mentorship, and industry connections helped transform prototypes into field-ready solutions. Atul believes that Sarva Suvidhaen is not just a company working for railways; their goal is to become a partner in AI, IoT, and automation for critical infrastructure. To achieve this goal, technology must be capable of functioning in diverse environments. Going forward, they intend to explore opportunities in sectors like logistics, healthcare, and smart cities, alongside railways. They believe that while the journey may begin in Bihar, the solutions must cover all of India, and ultimately, the entire world.
The story of Sarva Suvidhaen is still in its early stages. The company will continue to face challenges such as government procurement procedures, long sales cycles, and large-scale deployment of deep technological solutions. However, it also demonstrates how new opportunities for entrepreneurship and technological talent are emerging in Bihar. A startup originating in a city like Patna can develop solutions for one of the country's largest public infrastructure systems. The ecosystem of startups, incubation centers, government aid, and institutional support helps such enterprises move beyond the initial phase. Sarva Suvidhaen's path exemplifies this evolving landscape. For Atul and Srishti, the direction is clear: they want to work on problems whose impact can be seen on the ground and whose solutions can be scaled. Their message reflects this approach: 'Start your journey in Bihar, find solutions for India's real problems, and create solutions that the whole world can adopt.' Sarva Suvidhaen began its journey in Bihar, but its ambitions are not limited to the state; the company is now developing solutions applicable to other major infrastructure sectors besides railways, presenting an interesting picture of Bihar's developing startup ecosystem.



