Keyuren Maharaj, the founder of the CityMender platform for tracking service delivery, has developed a new simulation game. This game places players in charge of a virtual South African municipality, where they face infrastructure problems, competing demands, and financial difficulties familiar to those who have observed local government operations.
The game will be available for free through the CityMender app starting Wednesday. It gives players a chance to see if they have the potential to be a municipal manager, or if their ideal city will collapse by the end of the month.
Maharaj noted that service delivery is a serious issue because it directly affects people's daily lives. However, he believes that education and entertainment can be combined, helping people better understand this area. He added that most people know what they want from their municipality but do not see all the effort required for it to function, including managing finances, infrastructure, departments, and residents' expectations, often while multiple problems arise simultaneously.
Players start in a small town that includes houses, shops, parks, and municipal facilities. As they progress, they unlock new areas such as Siyakula, an informal settlement, a central business district, and Hills, a residential suburb. Each of these areas presents its unique challenges.
In Siyakula, players must collaborate with the community committee to improve water supply, sanitation, drainage, lighting, and household connections. In the central business district, the priority is maintaining business employment and ensuring reliable municipal services to support economic activity and job creation. The Hills area introduces another feature of South African urban life—Special Rating Zones and Urban Improvement Parcels, similar to structures associated with places like Umhlanga and Florida Road, as well as efforts to create a Musgrave UIP.
Maharaj explained that the goal of the game is to simulate municipal operations as accurately as possible while keeping the gameplay simple. He mentioned that although he had never developed games before, he spent a lot of time working on CityMender and solving service delivery issues. He drew inspiration from various simulation games but aimed to create something with a distinct African identity, emphasizing the importance of a map that looks appealing, feels alive, loads quickly, and is easy to navigate.
He expressed confidence that South Africans will appreciate this game. Maharaj eagerly awaits how people will use the game, what decisions they will make, what surprises they will discover, and what ideas they will bring him.
He also noted that with elections approaching, attention is focused on local government candidates, but public participation continues after election day. This includes reporting problems, asking questions, attending meetings, and monitoring the fulfillment of promises. The game provides people with an additional way to engage with these issues, and understanding the complexity of the situation, in his opinion, will help in asking better questions and demanding accountability from decision-makers.



