Etihad Rail sold 120 thousand tickets in the first month after official launch
Read more
Khaleej Times
www.khaleejtimes.com

Etihad Rail sold 120 thousand tickets in the first month after official launch

Etihad Rail reported the sale of 120,000 tickets on its national passenger rail network within the first thirty days of its official start. The launch took place on September 30th and connected Abu Dhabi, Dubai, Al Dhaid, and Fujairah.

These figures, covering the period from September 30th to October 30th, demonstrate a growing trend among residents to choose the train as a preferred mode of transport between the emirates.

Adhraa Al Mansoori, Executive Director of Commercial and Support at Etihad Rail Mobility, stated that the company's goal is to make passenger railways an integral part of daily life and a reliable choice for comfortable, safe, and predictable journeys.

She noted that the strong response in the first month indicates passenger trust in the new mode of transport and reinforces the company's commitment to continuous service improvement. According to her, this contributes to realizing the UAE leadership's vision for transforming mobility across the country.

Etihad Rail offers various integrated transport solutions to stations in Abu Dhabi, Dubai, Al Dhaid, and Fujairah, collaborating with partners and transport service providers to facilitate passengers reaching their final destinations.

At the Al Yalais station in Dubai, a special pedestrian bridge has been installed that directly connects it to the Jumeirah Golf Estates Metro Station, providing access to routes along the Red Line. In Abu Dhabi, direct shuttle buses connect the Mohamed bin Zayed City Station to key locations such as the ADNOC headquarters on Corniche, ADNEC center, Reem Mall, as well as hotels and attractions on Yas Island. Additional options are available through service providers at stations across the network, including Al Dhaid and Fujairah.

In the initial phase of operations, stations in Abu Dhabi and Fujairah opened on June 30th. The official launch of the UAE's national passenger rail network, which unites all four cities into a single system, occurred on September 30th with the opening of stations in Dubai Al Yalais and Al Dhaid in Sharjah.

It is planned that stations in Liwa, Madinat Zayed, and the Al Dhafra region will open in the coming months. The last station of the first phase of the rail network—the station in Sharjah, located near the University City—is expected to begin operations in early 2027.

Similar stories

Etihad Rail partners with Citymapper to assist UAE passengers in trip planning
Read more
www.khaleejtimes.com

Etihad Rail partners with Citymapper to assist UAE passengers in trip planning

Trip planning on Etihad Rail has become easier thanks to the partnership between the national railway operator and the Citymapper application, whose parent company is Via, as well as the transport operator United Trans. Passengers can now see their entire route in one place, including information on how to get to the station and where to go after exiting the train.

The Citymapper app allows users to compare various modes of transport, combining Etihad Rail trains with metro, buses, on-demand transport, and other options. For example, a traveler can find out how to get from home to the station, which train to choose, and how to reach the final destination.

As the network expands to serve more residents and communities, the application will simplify the journey planning process for customers. This integration complements Etihad Rail's existing digital channels: customers continue to book and manage their rail journeys through the Etihad Rail website and app, using Citymapper for planning transfers within the broader UAE transport network.

The partnership followed the official launch of the national passenger network on September 30. Trains now operate in Abu Dhabi, Dubai, Al Dhaid, and Fujairah.

The network developed in stages. Initially, service began between Abu Dhabi and Fujairah on June 30 as an introductory phase. Then, on September 30, service started in Dubai from Al Yaylais Station in Jumeirah Golf Estates. The Al Dhaid Station in Sharjah serves communities in the central part of the emirate and offers direct trains to Fujairah and Abu Dhabi.

According to an Etihad Rail representative, the Liwa station is expected to open in November, before the Liwa Festival.

Adhraa Al Mansoori from Etihad Rail Mobility stated that the goal is to provide customers with greater choice and confidence. She emphasized that planning a train journey should be simple and naturally fit into the daily lives of people in the UAE.

She added: 'By working with partners like Citymapper, we extend this experience beyond the train journey itself, helping customers make more informed decisions before traveling and easing their choice of public transport during their trips.'

Chris Snyder from Via noted that passengers now expect various transport networks to function as a single entity. He stated: 'By integrating Etihad Rail services into Citymapper and combining them with other modes of transport, we help create a more connected and intuitive way to travel across the UAE.'

Lionel Joseph, Head of Operations at United Trans, reported: 'Integrated mobility depends on close cooperation between transport providers, operators, and technology partners. We are proud to support an initiative that helps make public transport more connected, accessible, and convenient for customers across the UAE.'

Popular