The Spar Group announced on Monday during a trade update that it will begin testing an updated version of its online shopping service, Spar2U, in December. The company also warned that profits for the 2026 fiscal year will not reach the level of the previous year.
The new Spar2U offering was developed in collaboration with a retail consultants group. Spar first launched Spar2U in 2022, entering a market already occupied by Shoprite's Checkers Sixty60 service during Covid-related lockdowns.
Spar2U is one of several growth initiatives underway as part of so-called 'defined pilot projects.' These initiatives are being conducted parallel to the repositioning of Spar's own brands and a broader update of relevance for customers. The company emphasized that all these endeavors, alongside work on merchandising, pricing, marketing, and technology for retailers, 'are part of a unified recovery plan, not separate areas of work.'
Most Spar stores belong to independent retailers who purchase goods from the group's distribution centers. This model complicated the implementation of a unified online service, as explained by Spar's Executive Director for Omnichannel Solutions, Blake Roubenheimer, at the TechCentral show last year.
The Monday update reported that Spar's wholesale sales managers and representatives of the Guild representing Spar retailers held two-day working sessions in KwaZulu-Natal on September 16 and 17. Spar noted that the retailers and the group 'transparently exchanged views, overcame practical obstacles, and agreed on shared responsibility.'
This update follows a period of confident statements. In May 2025, Spar claimed that Spar2U had grown from 87 points in 2022 to over 500, with orders increasing by 285% year-on-year, and that the service led the market in volume. However, no new figures were provided on Monday.
Under Pressure
Competition has also not slowed down. According to TechCentral, by the end of 2025, Sixty60 generated revenue of 11.9 billion rand over the half-year, utilizing about 875 stores.
Spar's technology budget is also under pressure. The group stated that cost optimization efforts are focused 'primarily on IT, discretionary spending, marketing, and logistics.'
Information was also presented regarding progress with SAP systems. SAP financial software is now 'working and stable' at Spar's head office and four distribution centers, three of which started operations in early August. Spar reported that floor tiling repairs at the KwaZulu-Natal distribution center have been completed, the temporary overflow warehouse has been cleared, and gross margin in the region is improving monthly.
The financial picture remains weak. Spar forecasts that the 2026 fiscal year will be worse than 2025, with pressure concentrated in its food and alcohol sales business in South Africa. Revenue growth in South Africa was 'modest' in the 48 weeks leading up to August 28, as consumers faced rising fuel and utility prices, as well as high interest rates, and credit losses among retailers remained elevated.

