Core introduces new AI-enabled Microsoft Surface devices in South Africa
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Core introduces new AI-enabled Microsoft Surface devices in South Africa

Artificial intelligence is transforming how content is created, information is analyzed, and decisions are made. As AI capabilities are integrated into everyday business applications, the role of the personal computer is changing: it is moving beyond being just a productivity tool to becoming an intelligent device capable of performing complex AI tasks directly on the hardware itself.

Core introduced new models of the Microsoft Surface Pro for Business and Surface Laptop for Business in South Africa on September 8, 2026. These devices are equipped with a new generation of AI-enabled PCs utilizing Intel Core Ultra Series 3 and Snapdragon processors, and they are intended for local organizations.

AI Built into the Device

At the core of both devices is a next-generation computing architecture specifically designed for artificial intelligence. In addition to the Central Processing Unit (CPU) and Graphics Processing Unit (GPU), each device includes a dedicated Neural Processing Unit (NPU) that can accelerate supported AI workloads directly on the computer.

As organizations begin to implement AI on a large scale, the importance of local processing for certain AI tasks increases. Running compatible workloads on the NPU enhances responsiveness, reduces latency, optimizes power consumption, and frees up CPU resources for other software.

This grants access to a wide range of intelligent features within the Windows operating system, Microsoft 365, and supported business applications. Users can leverage AI assistance for writing text, live captions, real-time translation, meeting transcription, and advanced search that allows finding files by natural language description rather than exact file name.

Features like Click to Do use contextual AI to determine displayed information and suggest relevant actions, helping users analyze content, summarize information, and boost productivity without constantly switching between applications.

Instead of relying solely on cloud computing, Surface devices support a hybrid AI model: some functions operate locally, while others require an internet connection, compatible hardware, or a Microsoft 365 subscription. Availability depends on the specific device, configuration, and region.

Built for the Age of AI PCs

The integration of the NPU marks one of the most significant shifts in personal computing in decades. As AI becomes integrated into daily workflows, device performance is increasingly judged not only by processor speed and battery life but also by its ability to efficiently and stably handle AI workloads throughout the workday.

The 13-inch Surface Pro for Business realizes this capability in Microsoft's 2-in-1 design, combining laptop performance with tablet flexibility. It is optimized for touch control, digital pen, and voice interaction, providing a versatile platform for content creation and AI-powered productivity.

The Surface Laptop for Business, available in 13.8 and 15-inch models, offers a traditional laptop experience designed for sustained performance and intelligent workflows. Its 3:2 aspect ratio provides extra screen real estate for productivity-enhancing applications, and precise haptic feedback creates a more responsive interaction with Windows and AI-based apps.

Battery life remains a key advantage for mobile AI computing. Microsoft reports up to 23 hours of operation for the Surface Laptop for Business and up to 17 hours for the Surface Pro for Business, based on local video playback tests. Actual battery life varies depending on configuration, settings, usage patterns, and network conditions.

Enterprise Security for Intelligent Computing

As AI is adopted in business operations, security and device management remain critical priorities. Every Surface for Business device comes as a Secured-core PC, ensuring protection at the hardware, firmware, and Windows 11 Pro levels. Organizations can manage deployments, policies, and device lifecycles through Microsoft Intune, Windows Autopilot, and the Surface Management Portal.

Some Surface Laptop configurations also include an integrated privacy screen that narrows the viewing angle, helping to protect confidential business information in open workspaces and public areas.

John Press, Head of Surface for Business at Core, stated: 'AI is changing business expectations from modern computing.' He added that 'the latest Surface for Business devices are designed for this new era, combining dedicated AI acceleration, intelligent Windows experience, and enterprise-grade security in a premium platform. Organizations are looking beyond traditional PC performance and assessing how effectively devices can support AI workloads both today and in the future.'

Designed with Durability and Sustainability in Mind

The new Surface for Business portfolio is also designed for long-term use. The 13.8-inch and 15-inch Surface Laptop for Business models, along with the 13-inch Surface Pro for Business, utilize 100% recycled aluminum alloy in certain chassis components, aligning with Microsoft's sustainability goals.

The devices are Energy Star certified, with Microsoft reporting energy efficiency levels exceeding program requirements by at least 45%, depending on the configuration. Core distributes Microsoft Surface devices in South Africa through its authorized network of corporate resellers.

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Rethinking Artificial Intelligence Infrastructure for South Africa with Compact Solutions
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Rethinking Artificial Intelligence Infrastructure for South Africa with Compact Solutions

South African organizations have moved past questioning the potential of AI; the focus has shifted to operational tasks: how to implement AI, where it should operate, how much computing power will be required, and how this will affect data, budgets, and overall technological strategy.

Previously, AI implementation was viewed primarily as a software issue—selecting a platform, a training model, and priority use cases. However, hardware components have become the bottleneck: GPUs, memory, storage, networking equipment, power and cooling systems, security, and data management. Access to the necessary computing power has become as critical as access to a suitable model.

Infrastructure Situation in South Africa

Local companies face several specific limitations. High-performance computing is expensive, and access to advanced GPU infrastructure is limited. The performance of cloud AI suffers due to bandwidth and latency issues. Large-scale planning is complicated by energy supply and data center capacity concerns: less than half a gigawatt of active data center capacity exists in Africa per billion people. Furthermore, data sovereignty issues add complexity for those working with regulated information, and skilled specialists in specialized AI infrastructure are scarce.

South Africa cannot simply copy hyperscale models created in other regions. The assumption that every organization must have a large data center or significant commitments to cloud services is no longer viable or necessary.

A Huge Data Centre Is Not Always Needed

As AI adoption matures, workloads are becoming more distributed. Developers require computational resources for testing and training models, while business units need local inference for analytics, automation, and computer vision. Operational environments, whether factories or retail stores, increasingly rely on edge AI for real-time data processing.

This opens up opportunities for compact, distributed infrastructure. Instead of centralizing computation in one data center or cloud environment, organizations can deploy small, AI-capable systems at various business points. This provides significant computing power without the costs and timelines associated with building a traditional AI data center.

The Rise of Accessible AI Compute

To meet this need, a new generation of compact systems is emerging, designed to bring AI computing power closer to users, developers, and operational environments. This allows organizations to start small, conduct local experiments, and scale as real demand grows.

An example is the ASUS Ascent GX10. It is built on Nvidia's GB10 Grace Blackwell superchip—the same silicon used in Nvidia's DGX Spark. This system delivers AI performance of petaflop FP4 and 128GB of unified memory in a 150x150x51mm chassis, sufficient for fine-tuning models up to 200 billion parameters right on a desk. Two such units can be connected via the ConnectX-7 network to double performance. At the same time, the power consumption reaches 180W, which is important in a market where power supply is a limiting factor in planning, not just an expense item.

The ASUS ExpertCenter Pro ET900N G3 provides workstation performance for business and professional needs, supporting AI workloads that need to be closer to the user in fields like engineering, analytics, design, research, or operations. For many organizations, this is a practical compromise: the system is powerful enough for complex AI tasks yet accessible for deployment across different teams and departments.

The practical effect of such systems is local development and testing, accelerated experimentation cycles, bringing data closer to the point of use, tighter control over sensitive tasks, reduced reliance on cloud connectivity, and creating a realistic starting point for an organization building its own AI capability.

It Is No Longer Cloud Versus On-Premises

For years, infrastructure decisions boiled down to a binary choice: cloud or on-premises. Artificial intelligence is disrupting this paradigm because different workloads have different requirements, and these requirements determine where they should run.

Some AI tasks benefit from the elasticity and scale of cloud services. Others require low latency, local processing, data sovereignty compliance, predictable costs, or autonomous operation capabilities, pointing to the need for local or edge infrastructure.

Thus, the future is hybrid. Organizations will combine cloud, on-premises, and edge computing based on the nature of each workload, and compact systems like the GX10 and ET900N will become part of this model, allowing computation to be placed exactly where it is needed. The question is which location suits which workload.

From Proof of Concept to Production

Many technically successful concepts fail at the operational level because infrastructure planning was treated as a secondary concern. Overcoming this gap requires assessing current and future workloads, separating training from inference, considering GPU and memory requirements, data location, applicable sovereignty rules, security concerns, power consumption, cooling, network latency, total cost of ownership, and environmental scalability.

This assessment must be integrated into the organization's AI strategy, not kept alongside it. Infrastructure defines the limits of possibility, the speed of AI deployment, and the economic sustainability of its operation.

The Role of the Technology Ecosystem

Making AI accessible is more than just selling hardware. It requires building an entire ecosystem that includes computing power, infrastructure, software, cybersecurity, distribution, technical expertise, and channel partners.

Altron Arrow, which distributes ASUS AI systems in South Africa, is part of this ecosystem, helping organizations and partners gain access to what is needed for modern AI deployments. The goal is to provide computing power that is realistic, scalable, and economically viable for local organizations, rather than just a scaled-down copy of a hyperscale solution.

Accessibility will define the next phase of AI adoption. The greatest benefit will go to organizations that understand their workloads and build their infrastructure strategy around them, not necessarily those with the largest budgets. For South African businesses, the barrier of accessibility is no longer an obstacle; the current focus is on how quickly AI moves from experiment to operational advantage.

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