Discussion among traders and shop owners about the new MDR levy on UPI transactions
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Aaj Tak
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Discussion among traders and shop owners about the new MDR levy on UPI transactions

Since the central government announced the introduction of a Merchant Discount Rate (MDR) of 0.4% for UPI transactions exceeding 2000 rupees, concern has grown among traders, entrepreneurs, and ordinary citizens. Many believe that the entire burden of this levy will ultimately fall on consumers.

Meanwhile, shop owners and traders fear that their profits will decrease or they might face losses. This issue has caused unrest in political circles. However, the government's argumentation differs from these concerns.

According to an NPCI circular, this levy will affect only 4% of certain traders, while 96% of small businesses will remain unaffected. The MDR will be charged to these four percent of sellers for transactions over 2000 rupees, with a maximum amount of 300 rupees. Entrepreneurs earning up to 100,000 rupees per month and traders conducting transactions below 2000 rupees will not feel this impact.

Despite the government's arguments, people remain worried about the new UPI rules. In this regard, the Aajtak team conducted conversations with traders, shop owners, and customers in Noida, Delhi, and some smaller towns to gather their opinions on this levy.

Kishan noted that the burden of the UPI levy entirely depends on the seller. He emphasized that although the government claims that ordinary people do not have to pay a penny extra, the question arises: if a buyer takes goods worth 2500 rupees, the seller might demand cash payment or refuse to accept the UPI payment, demanding an additional fee. In such a case, he would have to deal with it, as the government would not participate in resolving disputes with the seller.

Shagun expressed the opinion that not only traders but also consumers will suffer from this levy. He suggested that if traders' expenses increase, they will eventually pass them on to customers. If they cannot do this directly, they will find some reason to charge consumers. Another young man, Amit, compared this to the introduction of GST, where the burden fell on consumers, and believes that traders are imposing this levy on the public. Young people like Jatin and Kashish also believe that this levy will ultimately fall on the population.

Traders and shop owners in Noida also raised questions regarding the UPI levy. They argue that even if this levy is not charged directly to the customer, it can affect business margins and the overall cost of doing business.

Shop owner Vikas Jain commented on the government's new rules regarding UPI payments, calling the move unfair to both traders and customers amid inflation and competition. Jain believes that this decision could pose a threat to businesses, as there are already too many government taxes. Furthermore, he thinks that this new levy might encourage customers to revert to cash transactions, leading to damage instead of stimulating digital payments.

According to Arif Ali, who works in interior design, introducing a levy on online payments over 2000 rupees is misguided. Since they already pay taxes, he considers it unjustified to levy this charge for every amount over 2000 rupees. Nowadays, most people use digital payments due to the decline in cash circulation. This decision may force traders to reduce digital payment options to avoid frequent bill deductions, which will not promote digital payments and will not benefit customers.

Rajesh Ojha, a trader of equipment and supplies from Noida, stated that the decision to levy a charge on large payments is unwise. He noted that nowadays most people prefer cashless transactions and find it difficult to keep cash notes of 10, 20, or 50 rupees, and having less than 500 rupees in cash has become hard. Traders and entrepreneurs now depend on mobile payments like Paytm, where a levy of up to 0.4% becomes burdensome. This can reduce traders' profits. He added that if this levy is introduced, sellers will pass this burden onto customers.

A fixed MDR of 5 rupees is set at petrol pumps for UPI payments exceeding 2000 rupees. Dealers note that their profit per liter is limited, so the expense of 5 rupees for each large UPI payment might be unbearable. Some dealers have stated their intention to accept cash instead of UPI payments over 2000 rupees if they are not given a discount.

Accountant Kishlay Anand believes that small entrepreneurs fear that new payment expenses will affect their profits. Some trade organizations are concerned that cash payments may increase instead of large UPI payments. Manish Sharma, Deputy Head of the Youth Trade Association of Uttar Pradesh, stated that the profit of small traders is already very low, and this decision will directly affect earnings and increase costs. Sharma from Anshika Electricals blamed that accepting UPI payments has become a habit, but if an additional fee is charged for every large payment, some sellers may start preferring cash.

What are the concerns of traders in Alwara? Traders from Alwara reported that about 90% of transactions are now done online, and the average large payment exceeds 2000 rupees. Consequently, due to this new merchant discount rate...

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PhonePe CEO Samir Nigam clarified all questions related to the MDR commission for Unified Payments Interface (UPI) during an interview with Aajtak. He provided detailed information on who, what, and at what rate this commission will apply to.

The government announced the introduction of the MDR commission for UPI, which will be 0.40 percent for transactions exceeding 2000 rupees. This new regulation will come into effect on October 15, 2026.

Following this announcement, many users were confused about the implications of implementing MDR on UPI: would customers have to pay, or would small businesses be affected? Samir Nigam provided clarifications on all these points in his interview with Aajtak.

He noted that the payments industry had lacked a sufficient revenue model for UPI for six years, and this model is now being introduced. According to him, only 4 percent of users receiving payments via UPI will be affected by this measure; 96 percent will remain exempt from the fee.

For customers, using UPI will remain completely free. The MDR commission will only apply to specific types of payments. If a merchant receives payments via QR code exceeding 100,000 rupees per month, they will have to pay 0.40 percent for payments over 2000 rupees.

Furthermore, 96 percent of all UPI transactions are for amounts less than 2000 rupees, and MDR will not be charged on them. This means that traders receiving large volumes of payments via UPI have been given a discount.

The maximum proposed MDR for the general category of merchants is 0.4%. A higher rate will not be charged. For essential services such as fuel payment, insurance, and bills, a maximum limit of 5 rupees has been set.

A rate of 0.02% has been declared for capital market payments, and a maximum amount of 300 rupees for large purchases. It was noted that the MDR for UPI is lower than for credit and debit cards, as well as wallets, which will keep UPI more accessible for users making transactions through it.

Collecting this commission will allow banks and payment companies to invest funds in ensuring security, fraud management, KYC, server, and technical infrastructure. However, rates for UPI wallet interoperability and certain bill payment categories have not yet been determined.

Experts characterized the proposed system as a balanced model between consumers, small sellers, and the payments industry.

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