Meta implemented corrections to its artificial intelligence assistant after a user discovered that the tool was cross-referencing data to propose intrusive questions about her daughters. The incident occurred when Kalie Robins noticed that Meta AI asked 'Who is the child?' in a video shared on Instagram and Facebook, which showed her and one of her daughters singing in a car.
Upon interacting with this suggestion, Robins reported accessing a 'complete portfolio' of data not only about the daughter in the video but also about her other daughter, who was not in the recording. According to information released by Futurism, this happened because the AI integrated data published by other family members, including information that had not been directly shared by Robins.
Dina El-Kassaby, a Meta spokesperson, acknowledged that the company 'missed the mark' and stated that the technology 'should never have suggested such questions to an individual.' She guaranteed that the team has already resolved the problem that allowed for the creation of suggestions linked to personal topics.
However, El-Kassaby clarified that the correction applies only to automatic suggestions; this does not guarantee that the chatbot will not provide such information if a user makes a direct query.
In another video posted on Instagram, Robins detailed that when she selected the suggestion, the assistant compiled information about both daughters from old profile posts and even posts made by relatives. She mentioned that the AI began presenting 'information [...], their names, birthdays, and videos about them,' in addition to photos posted by the mother.
The tool started suggesting questions about the children's age and the family's place of residence. In screenshots shown by Robins, it is possible to see the AI attempting to determine the location based on old profile records, including past addresses.
Furthermore, Robins stated that Meta AI displayed photos of her daughters found on the company's platforms, including an image that, according to her, had been removed years earlier.
El-Kassaby explained that the automatic suggestions were developed to help the user obtain more details about the content of a publication. When one of these shortcuts is triggered, the response uses data to which that profile has already granted access permission.
The information regarding Robins' daughters was also collected from previous videos in which she herself mentioned their names. Meta AI is Meta's artificial intelligence tool integrated into various services, such as Facebook, Instagram, WhatsApp, and Messenger.
This change in command suggestions represents another recent adjustment by Meta regarding the artificial intelligence features incorporated into its social networks. Previously, in July, the company disabled a function that allowed the creation of deepfake images using the likeness of other Instagram users, a feature that also generated controversy over privacy.

