Users planning to purchase the new iPhone 18 Pro, Pro Max, or the highly anticipated foldable iPhone Duo can review the complete ordering process, from the start of pre-orders to the option of buying devices in UAE stores.
Pre-orders for the Pro and Pro Max models will open online at 4:00 PM UAE time on Saturday, September 12th, with devices becoming available for purchase on September 18th. Customers can select their desired model, storage capacity, and color, and arrange for delivery or in-store pickup, where available.
Regarding the iPhone Duo, pre-orders in the UAE will begin on Friday, October 16th, with the phone becoming available on Friday, October 23rd.
Customers can place a pre-order through the official Apple online store in the UAE by selecting the desired finish and storage capacity. The process involves several steps:
- Visit the Apple website in the UAE and select the iPhone 18 Pro, iPhone 18 Pro Max, or iPhone Duo once pre-orders are open.
- Select the model, which includes the iPhone 18 Pro, iPhone 18 Pro Max, and iPhone Duo.
- Specify the color and storage capacity. Models start from 256GB, but higher capacity options are also available. If a specific, high-demand configuration is chosen, delivery times may be extended.
- Use the trade-in option for an old device. A credit of between 160 and 3,260 dirhams can be received for your old gadget.
- Choose the fulfillment method—delivery to an address in the UAE or in-store pickup. Apple has several official points of sale in the UAE, including The Dubai Mall, Mall of the Emirates, Yas Mall, and Al Maryah Island in Abu Dhabi.
To ensure the device is not sold out before you can enter your credit card details, it is recommended to log into or create an Apple Store account in advance and select all specifications of the desired device. Next, save payment and financial details after carefully reviewing all information. Errors at this stage may result in the pre-order being rejected.
Afterward, you need to select a preferred payment method, such as Apple Pay or a saved debit/credit card, confirm contact details, agree to the terms, and click the 'Save Pre-order Information' button. Your details will be ready when pre-orders begin.
As in previous years, there is no option to purchase without a pre-order this year. Customers must first place an order online. If they choose in-store pickup, they will receive an email notification when the devices are ready for collection at the selected store.
Only customers who placed an order in advance should come to the store to collect their devices. They are given one week from the availability date to do so. However, an Apple support agent told Khaleej Times that after the pre-ordered devices are released on Friday, September 18th, there is a possibility of additional devices appearing in the store that buyers who came without a pre-order might be able to purchase.
The iPhone Duo will be available in two colors in the UAE: Starlight White and Midnight Sky, with a starting price of 8,499 dirhams. The iPhone 18 Pro and iPhone 18 Pro Max models will be available in storage capacities of 256GB, 512GB, 1TB, and 2TB. The iPhone 18 Pro is available in Bordeaux, Glacier, Silver, and Black colors, starting from 5,099 dirhams, while the iPhone 18 Pro Max starts from 5,499 dirhams. The final cost depends on the selected storage capacity.


