The State Bank of India (SBI), the country's largest lender, is working on creating a lending system that will use UPI transaction data as an indicator of sales to issue loans to small businesses that do not have Goods and Services Tax (GST) registration.
Ashwini Kumar Tewari, Managing Director of SBI, stated at the Global Fintech Festival on Friday that UPI could replace GST if regular sales are conducted through this system. He emphasized that the bank is developing exactly such a solution, bypassing GST.
Previously, SBI has processed business loans in about 10 minutes for clients who have GST registration, a PAN number, and other required documents. Over the last year and a half, the bank has provided such clients with loans totaling 1 trillion rupees.
Tewari noted that the current task is to automate lending for enterprises outside the GST system by using UPI transaction data and other payment behavioral patterns, subject to client consent. The goal is to build a small business profile based on its spending and income models, even if these incomes are not easily accessible or regular.
The application of digital transaction data could signal a change in how banks assess small businesses. Responding to the question of the banking sector shifting from balance-based financing to cash flow-based lending, he said: 'The banking sector is moving towards cash flows.' However, he added the condition that these cash flows must be visible through digital channels, not in cash.
For companies registered under GST, the remaining challenge in SBI's automated lending process is the need for an on-site visit to verify the existence of a shop or business premises. Tewari believes such checks remain necessary, as otherwise, these processes could be compromised. In the case of businesses without GST registration, UPI can provide a digital trail of their trading activity that lenders can use during underwriting.
According to Tewari, this approach could help solve the problem of underfunding in the MSME sector, especially among micro-enterprises that have limited financial reserves. He stressed: 'They are too small, they are micro. And if we do not solve the micro-business problem, this segment will remain unresolved.'
Tewari suggested considering wallets as a potential way to reduce the burden on banking infrastructure, proposing that transactions up to 100 rupees could be processed through wallets. Furthermore, he mentioned that voice, multilingual, and AI-driven services could simplify access to credit, allowing customers to request a loan in their common language, and the system would convert this request into procedures required by the bank.

