ICASA investigation could change the streaming landscape in South Africa, affecting Netflix
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IOL
iol.co.za

ICASA investigation could change the streaming landscape in South Africa, affecting Netflix

Streaming platforms in South Africa, including Netflix, may face new regulatory requirements as the Independent Communications Authority of South Africa (ICASA) examines the impact of OTT services on the country's telecommunications and broadcasting sectors.

The law firm Webber Wentzel notes that the communications regulator is looking at how OTT services fit into the country's existing legal framework, which could lead to significant changes for the platforms.

Previously, IOL reported that South Africans might see changes in how they access or pay for popular services like Netflix and WhatsApp due to the growing influence of internet platforms on the telecommunications and broadcasting industries.

ICASA has initiated market investigations into OTT services covering streaming and messenger platforms, and is also exploring issues of telecommunications service accessibility.

New Compliance Requirements

According to the law firm, this investigation may require these services to be included in South Africa's communications licensing system, leading to new compliance obligations for platforms operating in the country.

The firm emphasized that OTT service providers run the risk of falling under the scope of South African communications licensing—a scenario discussed in policy drafts over several years.

Platforms providing voice, messenger, video streaming, or other services over the internet often operate without local licenses and, depending on the investigation's outcome, may face new regulatory compliance demands.

Furthermore, the investigation could have implications for content obligations, spectrum allocation, and numbering, as well as regulatory fees.

Impact on Broadcasters

Webber Wentzel believes that the investigation could significantly affect the competitive environment for broadcasting licensees. Streaming services compete with traditional broadcasters for audience and advertising revenue, and ICASA may consider applying requirements similar to those imposed on licensed broadcasters to them.

These requirements could include local content quotas and must-carry obligations for foreign streaming platforms such as Netflix, Disney+, and Prime Video.

The firm noted that the potential consequences for broadcasting licensees are equally significant. As streaming platforms vie for viewers and advertising income, the investigation may determine the extent of their subordination to requirements comparable to those applied to licensed broadcasters, such as local content quotas or must-carry obligations.

Any move toward greater regulatory parity could substantially alter the competitive landscape.

In South Africa, must-carry obligations require certain paid television broadcasters to carry designated public service channels.

Telecommunication Companies and the 'Fair Share' Debate

The investigation will also provide telecommunication companies an opportunity to express concerns regarding the regulatory approach to OTT services compared to licensed providers.

Webber Wentzel predicts that the submitted documents will feature the topic of the relationship between OTT providers and the networks through which their services are transmitted, often referred to as the 'fair share' debate.

This discussion centers on whether large OTT platforms should contribute to covering the costs of the telecommunications infrastructure used to deliver their services.

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Icasa begins investigation into telecommunications service accessibility for South Africans
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techcentral.co.za

Icasa begins investigation into telecommunications service accessibility for South Africans

Icasa has announced its intention to conduct a market inquiry concerning the accessibility of telecommunications services in South Africa. This process is set to last until next year and addresses issues previously examined by the Competition Commission, Icasa itself, and the Department of Communications last month.

The notification was published in the Government Gazette on Friday under Section 4B of the Icasa Act and was signed by the regulator's chairperson, Motibi Ramusi. It highlights ongoing concerns regarding the availability of voice and broadband services for low-income households, rural residents, youth, and informal sector workers, despite reported progress in network coverage and mobile broadband penetration.

The objective of this investigation is to conduct a data-driven assessment to identify structural factors affecting costs, analyze the implications for household budgets, and determine potential regulatory or market intervention measures. Icasa aims to ascertain whether the 2022 spectrum auction benefited consumers.

No shortage of investigations

This auction generated R14.4 billion in state revenue, significantly exceeding the regulator's forecast of R8 billion. It was long promoted as a measure to lower consumer prices, but the subsequent sale has been repeatedly postponed and is now expected in Icasa's 2027 financial year.

The regulator has already disclosed evidence that obligations related to this auction are behind schedule. Its March ICT sector status report found that only 4,377 out of 21,878 state-owned operators required to connect under spectrum license terms had done so by October 2025—approximately 20%. The same report indicated that 5G population coverage reached 58% nationally, but only 7% in rural Eastern Cape, and noted that entry-level smartphones dropped to R399, removing devices as a primary barrier and leaving the price issue.

South Africa has not lacked investigations regarding citizen communication expenses. A market inquiry by the Competition Commission into the data transmission services market, initiated in 2017 and concluded in 2019, revealed structurally unfavorable pricing for poor mobile data and led to lower prices for basic packages. Icasa also conducted its own investigation into priority markets and mobile broadband services, publishing an analytical document in 2019 which established that retail mobile markets were often not competitively efficient, and access to facilities was highly concentrated.

In August, the Department of Communications and Digital Technologies released a tender for its own market analysis to determine why previous measures had not resulted in affordable voice and data services.

Prices have decreased, albeit unevenly. Prepaid customers who paid R100 per gigabyte in 2020 paid around R79 by 2025, and the postpaid 5GB package dropped from R199 to R99 over the same period. National averages show a more moderate picture: according to ITU scales, South Africa's average of approximately R20.50 per gigabyte is below the global average but trails 27 other African countries.

Interested parties have 10 working days from the publication of the Icasa notice to submit clarifying questions via a form the regulator will post on its website. Icasa then has 10 working days to publish a response memorandum, after which interested parties have 45 working days to reply to the questionnaire. This is followed by an analytical document available for public comment for another 45 working days, and only then can the regulator hold public hearings.

Counting working days from Friday and accounting for the December break, written responses are unlikely to arrive before the New Year. The analytical document, hearings, and any findings will likely be a matter of 2027 at the earliest.

The investigation also begins while Icasa defends its latest consumer intervention in court. MTN and Vodacom challenged the revised end-user and subscriber agreement rules published in January, which require operators to roll over unused data for at least one time and cease applying out-of-bundle tariffs without explicit consent. These rules take effect on January 23, 2027. Operators argue that the regulator exceeded its authority, failed to conduct a proper economic impact assessment, and did not consult adequately.

Communications Minister Siyalo Malatsi has placed the cost of communication at the top of his ministry's agenda, supporting municipal bureaucracy reform and stating to parliament in May that faster and cheaper internet is a central goal of his R2.55 billion budget.

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