Cape Town begins testing cashless payments at three driver's license centers
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Cape Town begins testing cashless payments at three driver's license centers

The city of Cape Town is initiating a pilot project to introduce cashless payments at three of its Driver's License Testing Centers (DLTCs), starting on October 1st. This measure aims to enhance security levels, optimize workflows, and accelerate digital transformation.

The electronic payment testing will take place in centers located in Brackenfell, Fish Hoek, and Strand. Currently, 18 DLTCs in the city process thousands of monthly transactions using a combination of cash and bank cards.

Services provided at these centers include paying traffic fines, submitting applications for learner and driver's licenses, as well as renewing or replacing license cards and processing Public Driving Permits (PrDP).

Advantages of moving away from cash

City officials noted several operational benefits of transitioning to electronic payment methods. These include reducing the risk of revenue theft, decreasing cash collection commissions, simplifying data reconciliation, and creating a safer environment for both staff and visitors.

Alderman J. P. Smith, a member of the Majority Committee on Safety and Security, emphasized that this initiative is part of a broader commitment to modernizing municipal services. He stated: 'The city is moving towards using more digital resources to try and improve our customer experience and service delivery overall. Cashless transactions are one such area of development.'

Smith added that this pilot project will determine the feasibility of such a system across all DLTCs. He also expressed hope for other future improvements that could streamline operations at the centers. Smith noted that additional national and provincial programs could further reduce waiting times and administrative pressure on local branches.

He mentioned that the Traffic Management Corporation has already trialed an online booking system in the Gauteng and Eastern Cape provinces. Smith believes such a system could radically change the situation in Cape Town. Furthermore, he added that the recent decision to make driver's licenses valid for 10 years instead of five will also significantly reduce the burden on the centers after implementation.

The results of the trials in Brackenfell, Fish Hoek, and Strand will determine whether the cashless payment policy will be extended to all remaining DLTC sites in the metropolis.

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Cape Town City must pay former employee over R319,000 for blocking promotion opportunity
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Cape Town City must pay former employee over R319,000 for blocking promotion opportunity

The Labour Court in Cape Town ruled that the City of Cape Town unfairly denied a senior employee a proper opportunity to participate in a promotion competition due to an unacceptable candidate search process. As a result, the court awarded him compensation exceeding R319,000.

Judge Susanna Josephine Harvey overturned and set aside an arbitration ruling that had dismissed Mahlatse Maebana's claim of labour rights violation. The court found that the municipality acted improperly during the hiring process for the Manager position.

Challenging the Failed Promotion

Maebana, who worked as a head of the operational programmes management unit in the City's Waste Management Directorate, unsuccessfully applied for this managerial position when it was first advertised in 2022. Despite meeting the minimum requirements, he was not included in the shortlist, and the appointment did not proceed. Subsequently, the municipality initiated a process he termed a candidate search, identifying three applicants, including colleague George Jonkers. After this process also failed to result in an appointment, the position was re-advertised in 2023.

Maebana reapplied, made the shortlist, and scored the highest in the interview among candidates. However, the interview panel concluded that none of the candidates possessed sufficient competence for the appointment. Instead of restarting the recruitment process, the City reverted to the candidates identified during the previous search and ultimately appointed Jonkers.

Illegal Candidate Search Process

The Labour Court determined that the commissioner who initially dismissed Maebana's complaint made a significant legal error by concluding that the City's hiring policy permitted candidate searches under such circumstances. Judge Harvey ruled that Municipal Staff Regulations only allow for alternative hiring methods, such as candidate searches, if the position was classified as critical or requiring scarce skills after the primary recruitment process failed. The manager position in the collection department did not fall into this category.

The court found that the City's internal hiring policy could not override subsequent Municipal Staff Regulations, meaning the municipality should have simply re-advertised the vacancy instead of reverting to candidates identified in the previous search.

Employee Denied Fair Opportunity

The court stated that Maebana did not need to prove he would have been appointed to win the case. Instead, the injustice lay in being denied another fair chance to compete for the position within a lawful hiring process. Judge Harvey found that with the correct application of regulations, the commissioner could have reached a different conclusion regarding the fairness of the City's actions.

The court also criticized the commissioner's unexplained refusal to issue a summons to the municipal manager, labeling it procedural unfairness. Nevertheless, it dismissed Maebana's allegations of conflicts of interest involving high-ranking city officials and found no evidence of manipulation of interview scores.

Payment for Three Months

By the time the case was heard in the Labour Court, Maebana had left his employment with the City and no longer sought appointment or reversal of Jonkers' appointment. Instead, he requested compensation equivalent to 12 months' remuneration. The court refused to award the maximum amount, finding that while Maebana's right to a fair promotion process was violated, there was no proof he would necessarily have secured the position. Judge Harvey instead awarded compensation equivalent to three months' remuneration, amounting to R319,604.75, describing it as a fair remedy for the loss of a legitimate opportunity to compete, rather than compensation for the promotion itself.

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