The owner of the company Owner has raised $240 million in a Series D funding round led by Goldman Sachs. Other participants in the round included existing investors Redpoint, Meritech, Jack Altman, and Headline.
This significant influx of capital allows Owner to provide small businesses with artificial intelligence tools that were previously only accessible to large corporations. The goal is to level the playing field for independent shops and local restaurants that lack the resources to hire full technology teams.
Local businesses, such as small cafes or barbershops, often have to handle all tasks themselves—from managing websites and running advertising to processing orders and responding to customers. Unlike large chains that have entire teams of specialists, the owner of a local business often has only themselves and perhaps a few employees.
The startup asserts that small businesses are the backbone of America, and to support these enterprises, it is developing AI capable of performing work they could not afford. The company positions itself as the 'AI CMO and CTO for local businesses,' meaning it takes on marketing and technology functions.
Owner's functionality includes creating websites and applications, launching advertising campaigns, processing online orders, answering calls, reviews, and emails. If the system receives a task to promote a specific product, its AI automatically creates advertisements, updates the website, and publishes information. Furthermore, the platform manages payments, customer data, and loyalty programs, allowing businesses to view Owner as an in-house employee.
These AI agents work around the clock and improve through training on data from thousands of other companies. Initially, the company started working with restaurants during the COVID-19 pandemic, helping them take direct orders, and today its functionality is available in many US restaurants.
Although Owner began with the restaurant sector, its ambitions are much broader. The $240 million raised will help transform restaurant tools into an 'AI operating system' for all types of local businesses. The idea originated from personal experience: Adam Guild's mother owned a dog grooming salon, and he helped her go online.
Owner bets that AI can perform the work of entire technology and marketing teams for a significantly lower cost. Given that 100 million Americans already use services from businesses operating on the Owner platform, it is clear that small businesses do not need to hire ten people; one AI platform that performs all necessary work is sufficient.


