Uber is introducing a new feature in the app that will allow parents to monitor their children's rides in real time, aiming to increase safety during trips taken by teenagers and provide peace of mind to guardians.
This new feature will be added to the list of safety tools already activated by default on accounts designated for minors. These accounts already have a random PIN code that must be provided to the driver before the ride begins, in addition to U-Help, which is used to identify any abnormal situations during the journey.
It is important to note that, unlike audio recording, which can be activated by the user themselves, video transmission will depend on this feature being activated through the driver's settings.
Currently, this update is being implemented in the United States, with no immediate forecast for other markets, such as Brazil. However, since adolescent accounts are already available in Brazil, the functionality may be introduced in the future.
Video sharing occurs using the driver's front camera. Parents will receive a notification alerting them to the possibility of viewing the ride; if they accept, both the driver and the minor will be notified. The transmission is automatically interrupted as soon as the ride is finished.
According to Uber, only the guardian registered on the teenager's account will have access to the trip transmission, which the company describes as being 'encrypted'. However, the website TechCrunch points out that the service does not detail whether there is end-to-end encryption, which could hinder third-party intervention in the content.
The monitored profile for teenagers was launched in 2023 and offers safety measures for young people between 12 and 17 years old. This profile allows minors to have an autonomous account on the platform, managed by a guardian through the Family Profile.
When linking the profile, parents receive alerts whenever the teenager requests a ride, along with details of the route and their real-time location. Uber Teens had initial tests in Brazil in the same year as the launch in the US and underwent expansion in 2024. Currently, the service operates in 129 cities, covering all capitals.

