Tata Consultancy Services (TCS) has once again become a subject of discussion due to the issue of tracking its personnel. According to reports, TCS is installing surveillance software on its employees' laptops. The company has not officially commented on this situation yet.
According to Money Control, this software is designed to monitor user experience in the digital environment. This software is capable of recording which applications employees use and for how long they use them.
In turn, IndiaToday notes that companies usually employ such tools to detect atypical activity and protect their platforms from potential threats. Nevertheless, many employees have expressed concern, claiming that this allows the company to monitor their workflow.
TCS has not provided any detailed information on this matter so far. Furthermore, it is unknown which company developed this software and what specific data is being collected.
Many other firms also practice similar activities. According to a report, numerous companies in the business process management and IT sectors use monitoring software. An example of such a case is Meta, which recently faced criticism for using a similar tool.
Meta was accused of tracking employees' keyboard and mouse activity to collect data for artificial intelligence development. However, Meta subsequently introduced tools to control this situation.