Lend-tech company Rezolv, founded by former founders of Kissht Karan Mehta and Sonali Jindal, has successfully raised $12.5 million in a Series A funding round. Norwest led this round, with participation from Vertex Ventures Southeast Asia and India and existing investor 3one4 Capital.
The Mumbai-based company plans to use the capital raised to enhance its artificial intelligence capabilities. These improvements will cover sales, risk assessment, underwriting, and debt collection, as well as accelerate the transition to fully automated lending processes.
Rezolv develops software for banks and non-banking financial companies (NBFCs) to automate a significant part of the lending cycle using AI-powered tools. The company's platform covers a wide range of functions—from customer interaction and loan servicing to collections, recoveries, and field operations. The ultimate goal of the company is to create an AI-based operating system for creditors.
Founded in 2024, Rezolv has demonstrated rapid growth, securing partnerships with over 22 banks and NBFCs. Partners include ICICI Bank, AU Small Finance Bank, Poonawalla Fincorp, Bajaj Auto Credit, Muthoot Capital, and Northern Arc.
According to the company itself, its platform processes 6.5 million borrower conversation minutes monthly and manages debt collection across more than 12 million credit accounts. Furthermore, it is claimed that its strategy building tool increased bounce and issue resolution rates by 35%.
Sonali Jindal noted that implementing AI is no longer the main hurdle, as most organizations have already begun experimenting with the technology. Instead, she believes the industry's next challenge is demonstrating measurable returns. She emphasized: 'The real challenge is metrication—can you quantify the business impact that AI creates?' and added that the next phase of AI development will be determined by 'measurable business outcomes, not just implementation.'
Investors believe that debt collection is particularly suited for AI application because this process remains highly fragmented and labor-intensive. Niren Shah, Managing Director and Head of Norwest India, and Nikhil Kookada, Senior Specialist at Norwest, stated that AI opens up the possibility to 'fundamentally rethink financial services,' naming debt collection as one of the most compelling use cases due to its scale and complexity.
This investment reflects a broader shift occurring in India's fintech sector. Creditors are increasingly using AI to automate tasks such as credit scoring, fraud detection, customer support, and payment collection. This trend has accelerated amid the Reserve Bank of India's continuous emphasis on strengthening regulatory compliance, responsible lending practices, and improving risk management. AI-based debt collection platforms have garnered particular attention as they can reduce manual intervention while simultaneously improving borrower engagement.
Recent funding activity demonstrates the sector's dynamism. Over the past two years, several Indian fintech and AI-focused companies, including the lending platform SarvaGram, embedded finance company Decentro, and AI infrastructure startup Neysa, have attracted fresh capital to expand products and scale operations. At the same time, traditional lenders have increased their investments in digital transformation amidst growing competition for borrowers.
Vertex Ventures Southeast Asia and India, an early-stage investor whose portfolio includes Grab, FirstCry, and Kissht, noted that financial institutions continue to face large volumes of documentation and regulatory compliance processes. Ben Matias, the firm's Managing Partner, stated that Rezolv's technology reduces manual labor and ensures 'faster and more predictable collections.'


