In the context of globalization and competition, the importance of international standards in ensuring the quality, safety, and competitiveness of products and services is rapidly increasing. This situation requires the preparation of qualified specialists who have deep knowledge and modern skills in the field.
For this reason, international competitions aimed at encouraging youth interest in areas such as standardization, metrology, and certification, as well as enhancing their intellectual potential, play a very important role.
Efficient land use is the foundation of abundant harvests in agriculture. In the areas of Tuman, gardeners do not leave fields where grain crops have been harvested.
Instead, work continues on sowing secondary crops with the aim of obtaining two harvests from each piece of land. This contributes to providing the population with quality food products, maintaining price stability in the domestic market, and increasing the economic efficiency of farms.
Information was presented at the Senate Committee meeting on agrarian issues, water management, and ecology regarding the work done to review appeals from individuals and legal entities to the Joint Stock Company 'Uzsuvta'minot', conduct meetings with the public, and organize public hearings to resolve raised issues and problems.
It was noted that in the first half of 2026, over 7.8 thousand appeals related to the activities of the Joint Stock Company 'Uzsuvta'minot' were received by the Presidential Virtual and Public Reception offices. This figure decreased by 24% compared to the same period last year. Of the total number of appeals, 4,911 cases were resolved positively.
The main part of the appeals is related to accidents in drinking water networks, interruptions in water supply, and low water pressure; 2,408 appeals were registered on this issue. Additionally, 1,788 appeals were received regarding payments for drinking water, debt, and recalculation, and 1,067 appeals concerned connection to centralized drinking water networks.
Furthermore, during the past year, 1,400 repeat appeals were received, which is 36% higher than the figure for the same period last year. By region, the highest number of repeat appeals came from residents of Surkhandarya region (136 appeals), Tashkent city (126 appeals), Tashkent (93 appeals), Fergana region (86 appeals), and Kashkadarya region (81 appeal).
During the discussion, it was emphasized that the presence of repeat and collective appeals indicates the persistence of certain shortcomings in the appeals handling system. In particular, it was noted that problems that could have been resolved at the local level are not being considered in a timely manner, and meetings and explanatory work with the public on issues requiring additional time, funds, and resources are not being conducted sufficiently, which is the reason for the increase in repeat and collective appeals.
Attention was also drawn to deficiencies in the quality of appeal consideration, control of execution, and on-site problem resolution in some districts. Following the meeting, relevant recommendations were given to responsible persons to eliminate the identified shortcomings in appeal consideration, solve on-site problems, prevent repeat appeals, and further improve the system of interaction with the public.
Issues regarding ensuring reliable consumer rights protection, timely consideration of citizens' appeals, and improving system efficiency remain among the priority tasks today. As a result of work conducted in the Syrdarya region, 376 out of 390 appeals received in the second quarter of 2026 were resolved positively, which accounts for 96 percent. This was reported at the regular meeting of the regional association of the Federation of Consumer Rights Protection Societies in the Syrdarya region.
The meeting included a comprehensive analysis of the implementation of the Federal Council's decision from July 17, 2026, the activities of district and city societies in the second quarter, as well as the execution of the Law 'On Consumer Rights Protection' and other regulatory legal acts. Furthermore, the work on increasing the efficiency of handling appeals, legal education, public control, and expanding the membership base was discussed in a critical and analytical manner.
It was emphasized that the regional association of the Federation in the Syrdarya region operates 11 district (city) societies with 24 employees. Additionally, 19,870 Federation members and 66 support groups operate in enterprises, organizations, and educational institutions.
During the reporting period, appeals were reviewed through the established procedures via the President's virtual reception office, trusted phone lines of the Main Prosecutor's Office, the Federation's 24/7 hotline at 1091, the istemol.uz virtual reception office, and through the PotrebitelUz Telegram bot. The majority of appeals concerned issues of trade quality and service provision, utility services, contractual relations, and restoration of violated consumer rights.
At the meeting, special attention was paid to shortcomings identified in the activities of some district and city societies. It was noted that the work on interacting with appeals, strengthening legal education, effectively organizing monitoring events, increasing the number of Federation members, and ensuring executive discipline are not at the same level across all regions. In this regard, leaders were tasked with developing 'Roadmaps' with clear deadlines, increasing performance on each indicator, and eliminating deficiencies as soon as possible.
Zhonibek Yariev, head of the regional association of the Federation of Consumer Rights Protection Societies in the Syrdarya region, stressed at the meeting that the reporting meetings are not only a review of completed work but also an important platform for critically analyzing the functioning of the system and determining future priority tasks.
He stated: 'Our goal is not numbers, but people's interests. Behind every appeal is a citizen's right, their trust, and hope for justice. Therefore, the timely and lawful resolution of appeals, strengthening legal education, expanding public control, and increasing consumers' legal literacy is our main task. This, in turn, strengthens consumer trust in our system, as well as in us,' said Zhonibek Yariev.
Following the meeting, priority tasks were defined aimed at further improving the system of handling appeals, strengthening public control, increasing the efficiency of consumer rights protection, activating work with partner organizations, and increasing the number of Federation members.
