Caring for family can make South African women financially vulnerable in retirement

Despite persistent financial pressure, a new study demonstrates that 37% of South Africans believe their financial well-being has improved. Nevertheless, many consumers face difficulties in saving and are forced to prioritize essential insurance as the future remains uncertain.

Financial Health Survey Results

The initial Financial Health Survey by Budget Insurance was conducted among over 2700 South African residents from various demographic groups. It analyzed consumer confidence, saving habits, insurance behavior, and spending decisions, providing insight into how households navigate an increasingly complex economic environment.

The findings reflect both the resilience and the reality of South African consumers. Many families are making targeted financial decisions to manage challenging circumstances, yet overall confidence in the future remains low. This indicates that consumers are adapting, but doing so without sufficient financial buffers for a sense of security.

Future Confidence Remains Low

Although more than a third of respondents reported an improvement in their financial situation over the past year, 59% are unsure or only slightly confident that their financial position will improve in the next 12 months. Furthermore, 72% believe they will not be able to afford a comfortable retirement.

This data suggests that despite adapting to current economic pressures, future uncertainty continues to heavily impact household finances. Against a backdrop of unemployment exceeding 32% and rising cost of living, financial well-being increasingly depends on income stability and general economic conditions, rather than just personal budgeting.

Saving and Spending Challenges

Consumers acknowledge the importance of savings, but accessibility remains a significant obstacle. More than half of those surveyed (52%) stated they cannot afford to actively save for the future. This issue affects various income groups: 59% of respondents earning less than R10,000 per month cannot save, as can nearly half of middle and upper-middle class representatives (48% and 45% respectively). In contrast, 57% of respondents earning R40,000 or more per month actively save money.

The survey also highlighted the personal impact of financial stress. Among those whose lives have been affected by debt, 40% reported a negative impact on their mental health. When financial pressure begins to affect people's well-being, their ability to plan and feel secure, it goes beyond a mere financial issue, requiring practical knowledge and support for making informed decisions during periods of economic instability.

Making Difficult Trade-offs

To counteract the rising cost of living, many consumers are forced to make tough decisions. Fifteen percent of respondents reported cutting back on or skipping meals to stretch budgets, while others mentioned delaying medical care or struggling with rent and loan payments. Most respondents describe their situation as 'just making ends meet,' especially those in lower and middle classes. Meanwhile, respondents from more affluent households were more likely to report an improvement in their financial situation over the past year. Educational expenses also place a strain on families regardless of income level: about 12% of respondents earning less than R10,000 per month struggle to pay school fees, compared to approximately 13% in higher-income groups.

Prioritizing Asset Protection

Despite ongoing financial strain, insurance remains an important priority for many families. More than half (55%) of respondents stated they continue to prioritize insurance, recognizing the need to protect themselves and their loved ones from unforeseen events.

However, affordability influences consumer behavior. Approximately 29% of respondents reported canceling or reducing funeral insurance coverage, 16% did the same with property insurance, and 14% with life or health insurance. These figures illustrate the complex balance households face while trying to manage immediate financial problems and simultaneously maintain necessary financial protection.

The study also revealed differences in protection priorities across income groups: low and middle-income consumers tend to favor funeral insurance, whereas higher-income individuals place similar value on funeral and car insurance. Financial resilience is not just about having large sums of money, but about the confidence to make balanced financial decisions and understanding how to protect oneself amid limited resources. As households continue to navigate economic uncertainty, increasing financial literacy and assisting consumers in making informed decisions will be critical to strengthening South Africa's long-term financial well-being.

Saving money is a difficult process in itself, so it is crucial to protect the achieved financial progress from the actions of scammers. According to the 'Debt Rescue Consumer Savings Survey' for 2025, only 18% of South Africans save more than 10% of their monthly income, and 27% have no savings at all.

Financial situation in South Africa

According to the National Treasury estimates, only about 6% of the South African population will be able to retire with sufficient income to maintain their usual standard of living. For many South Africans, every saved unit represents the result of careful budgeting, sacrifices, and long-term planning. However, these savings can be lost in minutes if scammers gain access to personal information or convince someone to invest in a fraudulent scheme.

Threats in the digital world

As consumers increasingly use online banking, mobile payments, and online investments, criminals are developing more sophisticated methods to target savings. Shaun Pillay, Head of Fraud Risk Management at Standard Bank Group, notes that years of careful financial planning can be destroyed in just a few minutes through a convincing phone call, text message, or fake investment opportunity.

The most common types of fraud include phishing attacks, scams via WhatsApp, impersonation, SIM-swap fraud, investment offers with unrealistic returns, and fake online shopping deals. These schemes use deception to obtain money, personal data, or account access, often relying on social engineering that exploits trust, urgency, fear, or greed.

Measures to protect savings

Pillay emphasizes that the most important step in protecting savings is constant vigilance. One must be skeptical of unsolicited messages, especially those demanding immediate action or offering rewards. Users should avoid clicking suspicious links or downloading attachments from unknown senders. Any request for personal information, account details, or payment should be verified directly through the organization's official contacts.

It is also recommended to maintain good digital hygiene: never disclose your PIN, passwords, or one-time codes to anyone. It is important to use strong, unique passwords for each account and employ password managers. Where possible, activate multi-factor authentication on banking, email, and social platforms. Furthermore, one should avoid financial transactions over public Wi-Fi and always check website addresses, as fraudulent resources often mimic legitimate ones, for example, by using the .co domain instead of .com.

Monitoring and consultation

Protecting savings also requires regular monitoring of financial records. Bank and investment statements should be reviewed frequently, suspicious activity reported immediately, and documents containing confidential information destroyed before disposal. When working with a financial advisor, it is important to verify their credentials through the Financial Sector Conduct Authority (FSCA) and ensure they are authorized to provide financial advice. It is also worth clarifying how the advisor is compensated and what measures they recommend for protecting finances.

Fraud prevention should become part of any discussion about financial future. Questions should be asked about new scam schemes, how to verify messages from financial institutions, and what to do if an unsolicited investment offer is received or fraud is suspected. Awareness of fraud threats is an integral part of financial planning, helping to preserve achieved financial progress.