President Shavkat Mirziyoyev was informed about citizens' complaints concerning Uzbekistan's fuel and energy sector, as well as measures being taken to eliminate identified problems as part of preparations for the autumn-winter period.
Analysis of Citizen Appeals
According to the presented report, 39,220 complaints related to the fuel and energy sector were registered in the first half of 2026. This figure is 13,820 lower, representing a decrease of 26.1% compared to the same period last year.
Main Problems in Energy
Half of all received complaints concerned the supply of natural and liquefied gas, while another 38.3% were related to electricity supply. Among the most frequently mentioned issues by citizens were the timely filling of liquefied gas cylinders, power outages, construction and repair of electrical networks, and insufficient natural gas pressure.
Instructions for Officials
Despite the overall decrease in claims, the president emphasized that every complaint must be viewed as an indication of systemic shortcomings in a specific area, sector, or utility service. Before the start of the autumn-winter season, officials were instructed to analyze the situation in mahallas and at sites with the highest number of repeated complaints. They were also tasked with checking the technical condition of gas and electricity networks and developing targeted plans to eliminate detected deficiencies in each region.
Priorities for Season Preparation
The main focus must be on repairing transformer substations and electrical networks in areas where power outages occur most frequently. Furthermore, it is necessary to increase the readiness of emergency response teams and ensure stable gas supplies to settlements experiencing low natural gas pressure. Officials were also obliged to guarantee strict adherence to schedules for filling and delivering liquefied gas cylinders to households, and to direct additional resources to zones of high demand.
President's Requirements
Mirziyoyev decreed that all systemic problems identified through citizen appeals must be resolved before the start of the autumn-winter period. He instructed local authorities, mahalla committees, and utility organizations to cooperate closely to complete the work of preparing the energy infrastructure and ensuring reliable supplies of natural gas, liquefied gas, and other types of fuel to residential buildings and social institutions.