The process of effectively working with public appeals, finding solutions to problems, and eliminating their causes plays an important role. For this reason, at the meeting of the Committee on Labor, Health, and Social Issues of the Legislative Chamber of the Supreme Assembly, information was heard regarding the handling of appeals from individuals and legal entities by various departments.
Departments' activities were analyzed
Particular attention was paid during this meeting to the appeal handling practices of the Ministry of Health, the Ministry of Poverty Reduction and Employment, the National Social Protection Agency, and the Migration Agency. The committee members extensively analyzed the implementation of these tasks at the local level, the quality of reviewing appeals, the practical effectiveness of adopted decisions, and the factors causing recurring appeals.
Statistics on Appeals
According to the data presented to the committee, during the first half of 2026, over 45 thousand appeals were received by the Ministry of Health system, nearly 54.5 thousand by the Ministry of Poverty Reduction and Employment, over 95 thousand by the National Social Protection Agency, and nearly 44.5 thousand by the Migration Agency. It was noted that positive results were achieved for the majority of these appeals.
Deputies' Discussions
During the discussions, deputies asked many questions regarding the nature of the appeals, the reasons for their occurrence, the situation across regions, the dynamics of recurring appeals, and the effectiveness of measures taken by the responsible agencies. Furthermore, the necessity of thoroughly studying each appeal, eliminating its causes, and preventing recurring appeals was emphasized.
It was stated that regular parliamentary oversight in this area, as well as improving legislative and practical mechanisms for continuously identifying and eliminating systemic problems, is necessary.