The center is considering the introduction of unified standards for messenger platforms operating in India amid disagreements arising from WhatsApp's proposal for a user name feature. According to a report by The Hindustan Times, the Ministry of Electronics and Information Technology (MeitY) is studying the creation of a common regulatory framework that would apply to all services, instead of making platform-specific decisions.
Reasons for rejecting the WhatsApp feature
This step followed the government's decision to oppose WhatsApp's plan to introduce user names, which would allow users to communicate without needing to share phone numbers. The government expressed concerns that this feature could facilitate scammers impersonating other users, promote digital arrests and phishing attacks, and complicate law enforcement investigations.
Demand for uniform rules
According to the report, the government is now insisting on a uniform approach to all messengers. An official source familiar with the matter stated that it is necessary to establish common standards for platforms so that decisions have legal justification. He emphasized: 'It cannot be that the government bans one platform from launching a feature while allowing others to continue offering the same thing. The rules must be the same for everyone.'
Consultations with messengers
Before making a final decision, the government intends to hold consultations with all major messenger platforms. The Ministry of Information Technology sent notifications to WhatsApp, Telegram, and Signal requesting detailed information on how their user name features address issues related to fraud and impersonation. Government sources reported that responses from WhatsApp and Telegram have already been received and are under review, but the content of these responses has not been made public, and neither company has officially commented on the situation.
Previous steps and significance of the issue
Previously, the Center had asked WhatsApp to postpone the launch of the user name feature in India until consultations with the government were complete. WhatsApp subsequently assured the government that it would not launch this feature in the country before the discussions concluded. This issue attracted significant attention due to WhatsApp's dominant position in India, where it has about 500 million users, significantly exceeding the number of users of competitors such as Telegram and Signal.