Many users have reported difficulties when trying to log into Facebook and Instagram. Some users are seeing a message stating: 'Account temporarily unavailable.' The message also specifies: 'Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.'
Internet users actively voiced their complaints on the competing Meta platform, formerly known as X (Twitter), expressing concerns that their accounts might have been blocked or suspended.
Some users clarified that the issue affects only the desktop version of the platforms, while the mobile application functions normally. One concerned user reached out to the community asking if anyone else was experiencing similar difficulties on Facebook.
Other users also reported being unable to access Meta Business Suite and Instagram. Instagram users noted problems with loading profiles and feeds, as well as uploading stories and posts.
One user described that when logging into the app, the feed is displayed only sometimes; however, when clicking on someone else's story or refreshing the page, an Instagram welcome screen appears suggesting they follow people, although sending messages remains possible, receiving them is difficult. Another user also noted an issue where the home page does not load, and Instagram prompts them to follow people to build a feed.
Thousands of users faced problems accessing Facebook and Instagram on Sunday morning, July 19th, due to instability affecting Meta's platforms in various nations. This incident compromised essential functionalities such as logging in and posting content.
Users who tried to log into Facebook in the early hours of the day noticed the difficulty directly on the access screen. Frequently, a notification was displayed indicating that the account was temporarily inaccessible due to a website issue, with the suggestion to try again after a few minutes.
Complaints rapidly proliferated on monitoring platforms and other social networks. Failures were reported in the United States, Australia, Indonesia, Myanmar, and other locations, confirming the international nature of the event.
On Instagram, the user experience was heterogeneous. Some reported an inability to load the feed, while others found difficulties when trying to access profiles or post stories. It is important to note that not all functionalities were simultaneously inoperative; in some instances, the application functioned partially despite limitations in specific features.
The main reported issues included: difficulties in the login process, failures in loading the feed, inability to post content and stories, and partial operation of certain platform features.
As complaints increased, Meta chose not to detail the cause of the instability nor provide an official forecast for the complete normalization of services. The only information provided to users was the standard message that the unavailability was linked to a website problem and that access would be restored shortly.
As the instability persisted, more users sought monitoring services and other social networks to confirm if the problem was widespread. Reports from different countries underlined that the failure was not restricted to a single geographical area, affecting people globally. Currently, the platforms appear to be operating normally.
