According to Umid Mamadalinov, the First Deputy Minister of Energy, the number of citizen complaints regarding Uzbekistan's fuel and energy sector decreased by 26% in the first half of 2026 compared to the same period last year. The number of complaints fell from 50,000 to 39,000.
Mamadalinov noted that this reduction is the result of reforms implemented in recent years. These reforms include commissioning new power generation capacities, modernizing electricity distribution and transmission networks, and introducing energy efficiency improvement programs.
Despite the progress, unresolved difficulties remain in the sector. In some regions, transformer substations and facilities continue to operate under overload. Of more than 1800 substations with voltages of 35-110 kV, about 30% have been modernized, and the remaining facilities will be updated in stages using state budget funds.
According to Mamadalinov's statements, more than half of all citizen appeals are still related to gas supplies. The largest number of complaints concerns natural and liquefied gas supplies, mainly due to delays in delivering gas cylinders to households. To solve this problem, the ministry is implementing a digital supply management system, which should significantly reduce such complaints before the start of the autumn-winter season.
Mamadalinov also stated that after completing a major stage of expanding energy generation capacity, the sector is moving to the next stage of development. This stage will focus on digital transformation, infrastructure modernization, and automated control systems. Over the next four years, Uzbekistan intends to modernize about 5000 kilometers of power transmission and distribution lines, build new substations, and introduce a digital automated control system.
Furthermore, the Ministry of Energy is developing a new development strategy that includes updating call centers, improving the system for handling citizen complaints, and integrating artificial intelligence technologies into this area.
The First Deputy Minister of Digital Technologies of Uzbekistan, Oleg Pekos, held a meeting with the Polish Consul in Uzbekistan, Marian Pjezdzeczyk, and Asseco International Vice President, Pschemislaw Senkowski. The parties discussed potential for joint work in the field of digital transformation and implementation of large IT projects, as reported by the Ministry of Digital Technologies.
During the negotiations, participants reviewed opportunities for interaction in the fields of e-government, financial technologies, artificial intelligence, data centers, as well as the implementation of state and corporate digital initiatives.
Polish representatives received detailed information about the reforms being carried out in Uzbekistan aimed at developing the digital economy, increasing the export of IT services, conditions for residents of the IT Park, mechanisms for supporting foreign companies, and major investment projects for developing digital infrastructure.
Special attention was paid to the development of artificial intelligence. Participants were presented with information on specific incentives for AI and data center projects in Karakalpakstan, the President's initiative to create artificial intelligence laboratories, and the system for training highly qualified IT specialists.
The parties also discussed the possibility of applying Asseco International solutions in Uzbekistan for sectors such as public administration, banking, and healthcare, as well as implementing joint projects, training local specialists, and knowledge exchange. At the end of the meeting, an agreement was reached to continue the dialogue for developing practical cooperation, studying the possibility of opening Asseco International operations in Uzbekistan, and jointly executing mutually beneficial projects.
As part of the visit, the delegation familiarized itself with the activities of UZINFOCOM and its projects in the field of digital government, state information systems, data centers, cloud technologies, cybersecurity, and artificial intelligence.
The Cabinet of Ministers of Uzbekistan has approved a new procedure aimed at digitizing the operations of specialized impound lots.
According to the decree dated July 2, starting from August 1, 2026, permits for removing vehicles and other transport means will be issued electronically through the 'Jarima Maydonchasi' information system and confirmed using a QR code. The document stipulates that the electronic permit will be confirmed by both the body or official reviewing the administrative case and the body responsible for executing the decision.
Within two months, the Ministry of Internal Affairs, together with the Tax Committee and the Ministry of Digital Technologies, must ensure the integration of the 'Jarima Maydonchasi' system with the tax authorities' information systems via the 'E-Government' interdepartmental integration platform. After the integration is complete, information about legal entities providing storage services for detained vehicles—including their name, TIN, address, and other details—will automatically flow into the tax systems.
Furthermore, data about the vehicles themselves, such as make, state registration number, entry and exit times, and information on the amount of paid fees, will be transferred to the system.
The decree also obligates impound lots to be equipped with cameras and technical means that monitor vehicle entry and exit through the 'Jarima Maydonchasi' system with license plate recognition functionality. Impound lot operators are required to keep records of detained vehicles, services provided, and payments received directly in this system, and this data will automatically be reflected in the tax authorities' information systems.
Failure to comply with requirements, lack of such reporting, removal of a detained vehicle without full permission for the reason for detention, or its illegal use will be considered violations. In such cases, the contract with the operator must provide for a fine of 20 basic calculation units, which amounts to 8.24 million soms, and from September 1, 8.8 million soms. A repeated violation within one year will serve as grounds for terminating the contract between the Road Safety Service and the impound lot operator.
The requirements established for impound lot operators will come into force three months after the official publication of the decree, i.e., on October 6, 2026. It was previously reported that applications for releasing a vehicle from an impound lot are planned to be submitted electronically through the MyGov portal, the Road Safety Service mobile application, and public service centers.
