Extensive reforms are underway in the Tashkent region aimed at improving the quality and efficiency of medical services, as well as organizing primary health care in accordance with modern requirements and digitizing the industry.
Creation of new medical facilities
In accordance with the President's decree, 10 billion soums were allocated from local budget funds. Based on the Yangiyul Medical Association, the Yangiyul City Health Department was established. It includes a central hospital with 435 beds and two family polyclinics capable of serving up to 1350 patients per day.
Improving patient conditions
According to Feruza Rakhmatullaeva, Deputy Head of the Tashkent Region Health Department, these efforts have resulted in the creation of comfortable waiting areas for patients and the organization of modern reception desks based on the Turkish model in medical institutions. Places for people with disabilities and elderly citizens have been installed, wards have been renovated to meet sanitary standards, and special sanitary rooms for people with disabilities have been created. Furthermore, the building lighting system has been completely updated, ensuring more comfortable conditions for patients.
'90 Days of Change' Program
In addition, under the '90 Days of Change in Medicine' project, work was carried out across all medical institutions in the region on five target and eighteen sustainable directions, opening up new opportunities for both medical workers and the population. Special attention is paid to the digitalization of the sector. Specifically, patients have been given the option to book appointments with doctors independently through info kiosks in polyclinics, as well as online appointment booking.
Digitalization and Service Transparency
The full implementation of the 'Electronic Prescription' and 'Reimbursement' systems ensures transparency in medical services. Paperwork in family polyclinics has noticeably decreased. The digitalization of all areas and medical documents helps eliminate bureaucratic obstacles, reduce human error, and prevent corruption risks. Significant steps have also been taken to strengthen the material and technical base of medical institutions.
Infrastructure Modernization
This year, 270 computer complexes worth 1.7 billion soums were delivered to city and district medical associations from local budget funds. Additionally, another 551 computer complex and hardware and communication equipment worth 8 billion soums were purchased and transferred to the institutions.
Centralization and Monitoring
Currently, local computer networks have been introduced in 264 medical institutions in the region, and a unified digital medical information system has been fully launched. To constantly monitor the quality of medical services and respond promptly to citizens' appeals, the region has equipped 103 call centers with modern communication equipment. 868 million soums were allocated for this, and the 'Digital Healthcare Center' – 'Situational Center' – has been commissioned.
As a result of these reforms, the quality, openness, and convenience of medical services in the Tashkent region are constantly growing, contributing to the provision of modern, fast, and high-quality medical care to every citizen.