Major telecommunications operators in South Africa are insisting that municipalities bear financial responsibility, including demands for compensation, if they delay the processing of applications for laying communication lines. The Association of Communications and Technology (ACT) stated this during public hearings by Icasa regarding the fast deployment regulations project in Midrand on Monday.
Proposal for Accountability
ACT, representing six of the country's largest network operators, proposed introducing a direct provision into the regulation allowing licensees to claim damages from the Icasa complaints and compliance committee if the delay is caused by the municipality. Furthermore, penalties are proposed for municipalities failing to adhere to established document processing deadlines.
This proposal was part of a five-point reform package presented by the industry organization at the hearings held at the Protea Hotel Marriott in Midrand on Monday and Tuesday. These hearings follow written comments on the draft regulations published on April 10, which showed near-unanimous industry criticism: the rules regulate licensees wishing to build but ignore the municipal permitting bottleneck that is actually hindering deployment.
Regulatory Goals and Challenges
The draft regulations aim to implement Chapter 4 of the Electronic Communications Act, creating a unified national framework for network deployment covering permits, land access, compensation, dispute resolution, and a national infrastructure GIS database. However, ACT stated at the hearings that without mandatory requirements for municipalities, these regulations do not fulfill Icasa's direct mandate under the Electronic Communications Act, and the goal of rapid deployment is unattainable.
Proposed Approval Mechanism
A central element of ACT's proposal is the proposed approval mechanism. Municipalities must acknowledge a right-of-way application within five days and process it within a fixed 30 working days, providing written justification in case of refusal. If a decision is not made within the timeframe, it is deemed approved. The fee for the right of way should be limited to reasonable direct administrative costs for processing the application, ending the practice the association describes as using fees as a revenue source.
According to ACT's written submission, operators wait from six to twelve months for a right-of-way in some metropolitan areas, with costs ranging from R8,000 to 'hundreds of thousands of rand' per application, including arbitrary annual 'maintenance fees' for which no services are provided. In its own memorandum, Icasa points to inconsistent municipal right-of-way processes as the main recurring barrier to deployment.
International Experience and Structural Gaps
ACT argued that this is not a regulatory novelty, as the EU Gigabit Infrastructure Act already provides for mandatory permit issuance timelines, tacit approval when authorities fail to meet deadlines, compensation for operators affected by delays, and limiting permit fees to administrative costs. South Africa, according to ACT, is simply adopting established international practice, not inventing it.
ACT also pointed out a structural flaw in the project's main GIS database component: a significant portion of South Africa's passive infrastructure—masts, towers, ducts, and poles—belongs to tower operators and passive infrastructure providers who are not always licensees and are therefore completely excluded from regulation. ACT noted that the database will present an incomplete picture of existing assets, and co-location and infrastructure sharing provisions will be undermined because the owners of the divisible infrastructure are outside the regulatory framework.
Data Security and Additional Measures
Regarding the database itself, ACT reiterated security concerns that dominated the written submissions: centralizing geo-referenced data on all fiber optic routes, ducts, towers, and base stations creates a serious national security risk in a country where infrastructure theft and sabotage are well-documented. ACT demands multi-level access control so that Icasa acts as the custodian within official data security policy, as well as extending the six-month implementation period to 12 months with phased rollout.
Other proposals include creating a single national digital platform for submitting and tracking right-of-way applications across all 257 South African municipalities; exemption for minor works requiring only five to seven working days' notice for aerial fiber optic connections and short duct extensions; requiring all new residential developments and substantially renovated buildings to include fiber-ready passive infrastructure; and introducing a progressive penalty system instead of a maximum fixed fine of R1 million, which, according to ACT, does not differentiate between a licensee that deliberately refuses to provide GIS data and one with a technical formatting error.
ACT also reiterated a warning about 'regulatory misalignment,' noting that the project appears to have been developed only considering the 2023 fast deployment policy direction, without accounting for Minister of Communications Solly Malatsi's 2026 policy draft, which mandates standardized municipal bylaws and is undergoing a parallel consultation process.
Further Hearings
Telkom, Huawei, CAP, Rain, and the City of Cape Town—the only municipality on the schedule, and thus the only government voice in the industry's center of complaints—also spoke on Monday. Hearings continue on Tuesday with presentations from Digital Council Africa and the Internet Service Providers Association, MTN, Wireless Access Providers Association, Vodacom, and DigiV8. Notably, Maziv, the parent company of fiber operators Vumatel and Dark Fibre Africa, is absent from the schedule despite having submitted written comments on the draft regulations.