Tata Consultancy Services (TCS), India's largest IT services provider, has announced an expansion of its collaboration with ABB, a global leader in automation and electrification. This expansion is aimed at transforming ABB's global network operations.
Under the multi-year agreement, TCS will increase its role: in addition to managing infrastructure and applications, the company will begin providing comprehensive global network operations through an artificial intelligence-based network service model. The financial terms of the deal were not disclosed.
TCS will support ABB in enhancing user experience quality, improving operational efficiency, strengthening security and compliance, as well as scaling service delivery and preparing for next-generation digital operations.
A central element of this interaction is ABB's program called Future Network Model. This corporate initiative aims to transform ABB's global network into a standardized digital infrastructure with centralized management.
Alec Joannou, Head of IT at ABB, noted that the Future Network Model marks an important stage in strengthening the digital foundation of ABB's global operations. He emphasized that as the business evolves, it is critically important to have a resilient, secure ecosystem aligned with long-term transformation goals.
As a strategic partner of the program, TCS will design, integrate, and operate ABB's global network ecosystem as a modern, secure, and AI-managed service. Furthermore, TCS will coordinate the multi-vendor environment to ensure seamless and standardized operation worldwide. The company will also provide end-to-end monitoring and orchestration, offering high-performance connectivity for ABB's network services.
Anupam Singhal, TCS President of Manufacturing, stated that TCS has supported ABB's transformation journey for over two decades, and the Future Network Model represents the next phase of this partnership. He added that by implementing AI into the network operations model, backed by a secure digital infrastructure and deep industry expertise, they are applying their 'infrastructure to intelligence' approach to create a robust and intelligent network framework.
