Residents of Cape Town can now purchase digital vouchers to donate to people experiencing homelessness as an alternative to handing over cash.
Mi-change System
The local non-profit organization U-turn Homeless Ministries, in collaboration with Mould Empower Serve (MES), has implemented the Mi-change voucher system. The public can buy a voucher worth 15 South African Rand by scanning the SnapScan QR code, which is linked to a registered participant.
Mayor's Support
Cape Town Mayor, Jordyn Hill-Lewis, expressed his support for this cashless system, urging citizens to donate digitally. Hill-Lewis noted: 'Mi-change is exactly the innovative solution our city needs.' He added that 'every digital voucher is a step forward, and every person who donates becomes part of this recovery.'
Voucher Goals and Security
Carmen Dickenson, National Manager of Mi-change, explained that the digital vouchers are designed to meet basic needs while connecting people with long-term rehabilitation programs. Since the vouchers are digital, they cannot be exchanged or sold on the streets. Dickenson emphasized: 'Our main goal is to provide people a way out of homelessness.' She also noted that using Mi-change digital vouchers helps ensure a safe and practical way to meet needs, reducing street begging and limiting the presence of cash on the streets.
Usage Mechanism
Dickenson reported that the organization chose SnapScan, an established mobile payment application in South Africa, to provide a reliable and familiar platform for donors. When using any voucher, the participant must interact with staff from the program support service. These vouchers can be used to receive food, showers, clothing, or a bed at designated U-turn centers and MES shelters in Cape Town.
International Funding
Mi-change was selected globally to receive funding of US$500,000 (R8.2 million) for a two-year period, which will help expand the program's reach and accessibility.