Users on social media reported problems with transactions made via Pix between the banks Itaú and Nubank this Wednesday, July 8th. Specifically, transfers made from Itaú to Nubank were not being finalized.
Users on social media reported problems with transactions made via Pix between the banks Itaú and Nubank this Wednesday, July 8th. Specifically, transfers made from Itaú to Nubank were not being finalized.
Tecnoblog identified at least 15 mentions on social media regarding this difficulty late Wednesday morning. In response, Nubank publicly confirmed that it was experiencing a period of instability. The company informed that the fluctuation had already been detected and its technical team was actively working on correcting the issue, advising users to try again throughout the day.
Similarly, Itaú also acknowledged the occurrence of the failure, assuring that the error had been identified and was in the process of repair.
During the tax return filing period (ITR), a large number of taxpayers turn to artificial intelligence tools such as ChatGPT, Claude, and Gemini. They use these systems both for calculating taxes and clarifying information about deductions. However, those who rely on AI when filling out tax returns should exercise caution.
The reason for concern is that the tax authority also uses AI to verify submitted declarations, and even minor errors can be easily detected. Tax experts note that the tax department has implemented advanced data analytics and AI-based systems. These systems cross-reference the information provided in the ITR with data from AIS, TIS, Form-16, bank records, brokerage data, and other third-party sources. Any discrepancy in the data can lead to immediate flagging of the case.
Such inconsistencies can affect refunds and result in notifications being issued to taxpayers. Specialists point out that AI closely monitors several types of errors. The most common issues relate to discrepancies between the data in Form-16 and the declaration itself. Furthermore, the system may issue a warning if income from bank interest, earnings from fixed deposits (FD), dividends, or other sources of income have not been included in the report.
It is also risky to incorrectly reflect capital gains from the sale of stocks, mutual funds, or real estate. Cases may be audited in the event of incorrect or inflated claims for deductions under sections such as HRA, 80C, or 80D. The department's system is capable of instantly detecting the concealment of information regarding foreign assets or foreign income. Experts emphasize that while identifying such violations used to take a long time, the analysis of millions of returns is now conducted quickly thanks to AI. The detection of such cases can lead to the suspension of refunds or the sending of a notification to the taxpayer requesting clarification.
In recent months, the use of ChatGPT and other AI tools for tax planning and filing ITR has significantly increased as they simplify the understanding of complex tax rules. Answers to questions about tax rates, deductions, and investments can be obtained in seconds. Many people use these tools for initial tax calculation and document adjustment. Nevertheless, experts warn that AI should not be considered a reliable consultant. Sometimes AI may provide answers based on outdated rules or incorrect information, which is technically called 'hallucination'. Blind trust in AI data can lead to serious problems.
Another serious problem relates to data privacy. Some taxpayers upload their documents, such as Form-16, bank statements, or PAN, directly into AI chatbots. Experts advise against sharing confidential documents on any public AI platforms. It is recommended to limit the use of AI to understanding information and preliminary calculations. Before filing a return, all data must be cross-checked with records available on the tax department's portal. If a taxpayer has multiple sources of income, capital gains, or a complex tax structure, it is best to consult a qualified accountant or tax specialist. Ultimately, the responsibility for any information in the ITR lies solely with the taxpayer, not with the AI tool. Therefore, AI assistance should be used, but the final decision should only be made after thorough fact-checking.
