Business development today requires not only the creation of new opportunities but also ensuring that services provided by state and service organizations are prompt, understandable, transparent, and secure. This is especially important for entrepreneurs regarding the certification process for locally produced goods, concerning time spent, document handling, and receiving clear information about application status.
Introduction to the UzCertExpert Platform
The 'UzCertExpert' information platform, launched by 'O‘zbekekspertiza' JSC, was created specifically to meet these needs. The new system allows for the digitalization of the local goods certification procedure, reducing unnecessary inquiries and increasing the transparency of service provision.
Remote Process Management
One of the most significant changes for entrepreneurs is the ability to manage the entire process remotely. Previously, to find out at what stage a certificate application was, an entrepreneur had to make additional requests or contact the responsible employee. Now, the new platform provides the ability to track the application status in real-time from the moment it is submitted.
The user now submits the application and necessary documents electronically, monitors the review process, confirms documents using an electronic digital signature, and downloads the finished certificate directly from the platform. This simultaneously saves the entrepreneur time and makes the service provision process more open, as the user can see where and in what condition their application is. As a result, the number of unnecessary questions, repeated inquiries, and misunderstandings decreases.
Simplifying the Certification Process
The process of obtaining a certificate through the 'UzCertExpert' platform is organized according to a simple and clear algorithm. First, the user selects the required type of service and submits the application online along with the required documents. Next, specialists study the submitted papers and prepare the corresponding expert conclusion. After this, the document is approved with an electronic digital signature. The final stage is downloading the finished certificate in electronic format.
The ability to verify the authenticity of the certificate via a QR code also increases trust when dealing with documents. This is convenient not only for the certificate holder but also for the receiving organization or partner.
Automated Application Distribution
Another significant innovation of the platform is the implementation of an automatic application distribution mechanism based on the current workload of experts. This system prevents an excessive concentration of applications with one specialist. It is expected that the even distribution of workload among experts will lead to a reduction in application review times and an increase in service efficiency.
This change contributes to reducing human error in the certification process and organizing work based on clear criteria.
Automatic Localization Calculation
When certifying locally produced goods, one of the key criteria is the degree of product localization. The new system has introduced the ability to automatically calculate this indicator. This increases the objectivity and accuracy of the accounting process. Furthermore, it reduces the direct dependence between the applicant and the expert, which strengthens the transparency of the certification procedure.
The digital calculation mechanism ensures the application of uniform standards to all applications, which supports a fair competitive environment and plays an important role in protecting the interests of local producers.
Remote Production Monitoring
The platform also has a function to attach photos and video materials related to the product and its production process to the application. This feature helps study the production process remotely in some cases. The expert can view the necessary visual data about the enterprise through the platform and conduct a preliminary analysis, eliminating the need to visit the site. As a result, in situations where a site visit is not required, time and organizational costs are reduced, and the document submission process becomes even more convenient for the entrepreneur.
System Security Requirements
Access to the platform is granted through OneID and E-IMZO. This serves for reliable user identification and ensuring the security of the provided documents and personal data. Electronic identification and digital signatures minimize the risk of documents being sent in another person's name or data being illegally used. Information security is of paramount importance in responsible processes such as certification.
The user-friendly interface of the new platform, secure data exchange, and the ability to electronically confirm documents bring the system closer to the requirements of modern digital services.
Practical Effect of Digitalization
Implementing a digital platform is not just about converting documents from paper format to electronic format. Its main essence lies in reorganizing the service provision process, creating a clear system for the entrepreneur, and ensuring the ability to monitor every stage. The 'UzCertExpert' platform achieves the following practical results:
- Simplification of the application submission process;
- Reduction in the need for the entrepreneur to visit the enterprise;
- Open monitoring of application status;
- Secure electronic document exchange;
- Creation of conditions to reduce certificate issuance times;
- Increased fairness of the process by reducing human error;
- Ability to download the finished document from anywhere.
Most importantly, the entrepreneur ceases to be merely a consumer of the service and becomes an active participant who independently controls the entire process.
Open and Fast Service
For local producers, a certificate is not just an official document. It confirms the origin of the product, is important for participating in public procurement, cooperating with partners, and utilizing existing opportunities. Thus, the launch of the 'UzCertExpert' platform is an important step towards bringing the certification system closer to the needs of entrepreneurs. The effectiveness of the system will be demonstrated through user feedback, application review speed, and the convenience created in practice.
The true result of digitalization is assessed not by the number of technical capabilities, but by how much it reduces time, costs, and unnecessary actions for the average user. The 'UzCertExpert' platform operates on this principle, making the certification process more convenient, faster, and transparent for local producers.


