Visitors to Cape Town International Airport are encountering a scam problem from individuals posing as official taxi service drivers, such as Uber. In addition to the general crime situation in the N2 area, tourists have been warned about schemes involving fake Uber drivers.
Taxi Scam Schemes
Careless travelers report having to pay thousands of rand to people who disguise themselves as legitimate ride-sharing drivers. According to reports, some passengers paid for rides that cost only a few hundred rand, amounting up to 4,200 rand.
Signs of Fraud
In May, one commentator, Johan van Schalkwyk, described the temporary exit for international arrivals in his Facebook post as creating a 'terrible first impression of Cape Town.' People who wear homemade badges with the Uber logo to appear official are encountered there, approaching tourists and claiming to be their booked driver.
This leads visitors to experience anxiety, confusion, and significant financial losses immediately after landing.
Previous Incidents and Precautions
This issue is not new. Last year, tourists were also subjected to inflated bills by fraudulent taxi operators. One visitor reportedly lost almost 40,000 rand on a trip from Cape Town International Airport to the city center.
To stop this practice, tourism authorities strongly advise guests to use official pick-up zones at the airport, verify driver details through the app, and avoid accepting rides from people who approach them unsolicited.
Security Service Warnings
Private security companies have also issued public warnings, cautioning travelers against fake Uber and Bolt drivers operating in major airports, including Cape Town International and OR Tambo. Passengers are advised to carefully check driver information, such as their name, profile picture, and license plate number, and not to cancel trips if someone asks them to while pretending to be a helpful stranger.
Situation Update
This week, Van Schalkwyk shared an update on Facebook, confirming that Airports Company South Africa (ACSA) and Cape Town Tourism have installed larger warning signs inside the terminal. There is hope that this will help people remain vigilant so they have funds to enjoy their trip.